Murat Demirel

Service Sales Coordinator @ Everllence (formerly known as MAN ES) | Coordinating Sales with Technical Expertise

Istanbul, Istanbul, Türkiye

About

Mechanical and Marine Engineer with 8+ years of experience in the marine and energy sectors, combining a strong background in service sales with project execution and site management. Currently working as a Service Sales Coordinator (additional role, Site Manager for navy projects), I focus on driving business growth by identifying service sales opportunities while ensuring successful delivery of complex projects. I manage the full cycle—from technical evaluation and commercial proposals to commissioning, troubleshooting, and final handover. With proven experience in international projects, I act as a key interface between customers, field teams, and internal stakeholders, balancing technical solutions with commercial targets. My approach is centered on creating long-term customer value, securing repeat business, and delivering projects on time and within scope.

Experience

  • Everllence ()
    • Service Sales Coordinator
      Jun 2025 - Present · 1 yr 2 mos

      • Coordinated sales operations by managing schedules and filing crucial documents, enhancing team efficiency. • Conducted regular customer visits to strengthen relationships and gather feedback for service improvement. • Developed accurate sales quotations and order confirmations, leveraging technical expertise to support client needs.

    • Site Manager (for navy projects)
      Oct 2025 - Jun 2026 · 9 mos

      • Managing overall project execution on site, ensuring alignment with timelines and quality standards • Coordinating daily site activities and supervising site teams • Preparing and controlling timesheets and workforce planning • Leading regular meetings with both the site team and customer representatives • Providing daily progress reports to Head Office in Augsburg • Handling claim management processes and resolving contractual issues • Maintaining strong customer communication and ensuring high customer satisfaction • Contributing to a naval project environment with strict technical and operational requirements Project References (ASFAT): • OPV1 – Akhisar • OPV2 – Koçhisar

  • Service Sales Coordinator at MAN Energy Solutions
    Apr 2022 - Jun 2025 · 3 yrs 3 mos

    •Coordinate sales team by managing schedules, filing important documents and communicating relevant information •Ensure the adequacy of sales-related equipment or material •Respond to complaints from customers and give after-sales support when requested •Store and sort financial and non-financial data in electronic form and present reports •Handle the processing of all orders with accuracy and timeliness •Inform clients of unforeseen delays or problems •Monitor the team’s progress, identify shortcomings and propose improvements •Assist in the preparation and organizing of promotional material or events •Ensure adherence to laws and policies

  • Shift/Maintenance Engineer at Karadeniz Energy Group
    Oct 2020 - Mar 2022 · 1 yr 6 mos

    KPS 5 - Kaya Bey Power Plant Project (216 MW) • Operation and maintenance of the systems of power ship. • In case of any malfunction, fault detection and remedying causes of problems. • To follow the current rules and regulations of the international classification societies and port states and to ensure that plant is in compliance with them.

  • Marine Engineer at Arkas Holding
    Nov 2018 - Oct 2020 · 2 yrs

    • Performing independent watchkeeping duties • Executing maintenance and repairs on equipment as delegated by supervisor • Assembling and disassembling of mechanical parts • Managing fuel consumption and bunkering • Cooling water, boiler water, feed water tests and treatment • Reporting to the upkeep of the steam boiler and associated auxiliaries, refrigerating equipment and other machinery assigned by the Chief Engineer. He shall report to the Chief Engineer any problem observed in the handling of the said equipment • Time management efficiency

  • Engine Cadet at Arkas Holding
    Sep 2017 - Apr 2018 · 8 mos