Grand Rapids, Michigan, United States
A dynamic professional with a strong background in Transportation, Business, and Sales industries, known for a strategic mindset and leadership prowess. Proven expertise in Negotiations, Account Management, Sustainable Growth Strategies, Customer Service, and Communication. Dedicated to fostering loyalty and achieving sustainable business success. Holds a Bachelor of Business Administration with a specialization in Transportation, Business, and Sales.
-Manage and oversee all aspects of the Wildpack FTL and ALL LTL (Less-than-Truckload) department -Coordinate freight operations to ensure timely and cost-effective shipments -Develop pricing strategies and provide competitive freight quotes to support sales initiatives -Analyze market trends and negotiate rates with carriers to optimize profitability -Implement strategic initiatives to expand market share and enhance company growth -Monitor and improve key performance indicators (KPIs) related to freight management and profitability -Collaborate cross-functionally with sales, operations, and finance teams to achieve business objectives -Stay informed about industry regulations and best practices to ensure compliance and operational efficiency
Spearhead revenue growth by streamlining equipment selection processes to ensure optimal efficiency. Prepare detailed quotes and negotiate competitive rates with both customers and carriers. Collaborate on schedule metrics to ensure timely deliveries, utilizing strong problem-solving skills to address logistical challenges.
Our focus is creating supply chain / transportation solutions for our customers using what we believe to be just the right combination of expertise, technology, and good ole’ fashioned hard work.
-Building all loads in TMS -Collecting and submitting final paperwork as needed -Sending customer final charges to Managers for approval -Prioritize loads based on ship dates -Communicate proactively with Account Managers and Sales -Escalate building/billing questions and concerns to management -Closeout loads in TMS to ensure timely billing -Proactive collaboration with customer sales to ensure customer success -Professional communication with customers reflecting Ally's brand and service philosophy
-Obtaining shipment updates from contractors -High-volume phone and email outreach -Negotiating rates with contractors (carrier sales) -Providing updates and solutions to team members -General Data Entry -Development into Carrier Sales, Regional Dispatch Manager, or Customer Sales
Professional automotive detailing service, rejuvenate your vehicle back to the day you bought it.
-Assist customers in selecting vehicles that meet their needs and budget -Conduct test drives to demonstrate vehicle features and performance -Provide information on pricing, financing options, and warranties -Negotiate prices and terms of sale to close transactions -Coordinate vehicle delivery and ensure customer satisfaction -Follow up with customers to ensure their needs are met and build long-term relationships -Stay updated on product knowledge, including vehicle features, specifications, and inventory -Collaborate with the sales team to achieve sales goals and targets -Maintain accurate records of sales activities and customer interactions -Uphold dealership standards and policies while delivering a positive buying experience
Built trust with customers by providing expert guidance on vehicle selection, financing options, and trade-in appraisals. Consistently exceeded monthly sales targets by delivering personalized service and matching clients with suitable vehicles.
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