Mark Isherwood BA (Hons)

Regional Operations Manager at MPCT

Castleford, England, United Kingdom

About

Senior Manager in multiple roles coupled with training and development, assessment, problem solving and communication in all areas of leadership and management, underpinned by 23 years of experience as an Army Senior Non-Commissioned Officer. Extensive knowledge across multiple education/training activities and operational areas which have been developed, tested, confirmed and underlined in numerous situations; including multiple operational deployments across the world.

Experience

  • MPCT Military Academy (Full-time · 4 yrs)
    • Regional Operations Manager at MPCT.
      Sep 2024 - Present · 1 yr 11 mos

    • Deputy Regional Operations Manager at MPCT (Yorkshire)
      Aug 2022 - Present · 4 yrs

  • Regional Manager Yorkshire at Abacus Crisiscare Ltd
    Jan 2019 - Present · 7 yrs 7 mos

    Abacus Crisis Care offers support on a 2:1 basis with qualified, experienced and trained staff in a solo provision. This provides an opportunity for the young person to re-engage through positive activities and experiences. It also allows the Social Care team valuable breathing space in their efforts to identify a suitable and appropriate longer-term solution. Abacus Crisis Care provides a positive, stable environment and this period can also be used as an opportunity for an assessment. This will ensure that the next placement is planned and sufficiently prepared to meet the challenges of caring for the individual young person.

  • Learning Curve Group (9 yrs 11 mos)
    • tutor/assessor
      Sep 2016 - Present · 9 yrs 11 mos

      Responsible for planning and delivery for training/assessment for various study programmes for a registered training provider. Competent, and with a thorough understanding of Individual learning plans, conducting learning reviews, learner progression and feedback sessions. Experienced in gathering evidence and portfolio building within agreed-timelines coupled with experience of delivering excellent learner outcome and retention. • Delivered challenging diplomas on Uniform Services and Sports for young adult learners from 16-18 years and 19 +. • Track record of delivering successful and innovative teaching, learning and assessment practices. • Ability to engage with colleagues to work within quality assurance systems to continuously improve teaching, learning and assessment. • Experience in creating schemes of work, lesson plans, ILP’s, inductions and using online IT systems to track/Monitor learners. • Produce periodic feedback through practical/written assesssment. • Experience of supporting organisations to meet the requirements of regulatory regimes e.g. external audit, inspection bodies.

    • Regional Academies Manager (Yorkshire)
      Dec 2019 - Nov 2022 · 3 yrs

  • Apprenticeship Coach Leadership & Management at Raise the Bar
    Jul 2019 - Dec 2019 · 6 mos

  • British Army (23 yrs 9 mos)
    • Project/Risk Manager
      Jan 2012 - Sep 2016 · 4 yrs 9 mos

      Responsible for planning, coordinating, delivering the programme, direction, implementation and policy guidance for all aspects of training progression and output, during a transformational period within the organisation. • Delivered an overseas training exercise for 200 personnel. Chaired planning conferences, established the team requirement, conducted the training and subsequently led and supported the contingent to success. • Developed, managed and assured the programme for Potential Army Officers attending University Officers’ Training Corps. Responsible for all sub unit stakeholder management and instructors ensuring that each bespoke activity was provided with the correct level of support and relevant progression to meet demanding military standards. 100% delivery achieved. • Identified the requirement for, and managed the introduction of, an adapted training syllabus, maximising the use of limited resources, while progressing training outputs to facilitate new goals. • Identified a requirement for a single clear Training Policy/Directive to enable the entire sub unit staff to work to a common objective within the organisation. In doing so it required significant stakeholder and current policy engagement, excellent written and presentational skills and the successful communication across the organisation resulting in increased efficiency, reduced wastage and the maximisation of resource.

    • Facilities/Accounts Manager
      Jan 2010 - Jan 2012 · 2 yrs 1 mo

      Operated accounts in the value of £12 million pounds in accordance with MOD policy and guidelines. Undertook the role both during operations and in peacetime. Used IT systems to produce regular reports and statistics and through conferences communicated to directors accordingly. Maintained high standards of health and safety, hygiene and security. • Responsible for the efficient receipt, storage and dispatch of supplies. Effectively managed personnel, processes and systems ensuring all vital supplies were readily available, in working order within time and financial constraints. • Delivered a flexible approach to ensure ad-hoc requirements for specific operations were effectively resourced under time restraints and pressure. • Successfully managed and delivered large logistical projects meeting targets for directors whilst demonstrating effective leadership, management, decision making and communication skills.

    • Operations Manager
      Jan 2004 - Jan 2010 · 6 yrs 1 mo

      Responsible for the planning, resourcing, management and delivery of operational critical training solutions, both in the UK and abroad an operational sub unit. • Collaborated with Senior Managers to plan and manage complex strategic military operations. • Managing and controlling operations room, during complex and challenging operations, used communication and time management skills whilst under pressure to ensure all stakeholders had timely and accurate information. • Worked as part of a multi-disciplinary team to achieve unique project objectives. Estimating and planning of resources to ensure delivery within budget. • Management of Specialised Team Leader to develop a team of highly motivated and well trained individuals. • Inspired and worked with the team to provide directors with timely and accurate information to assist in the planning of strategic operational objectives.