United States
Welcome to the End.
Adjunct faculty and teaching assistant for "Strategy and the Intersection of Business and Society," offered as part of the executive MBA program, a joint venture between Brown University and the IE School of Business. Business is a society like all others, with a central difference. This difference, the presence of a customer, requires strategic skill in the design, formation, and functioning of relationships with people locally and remotely. From this class, students learn how to affect changes in organizations; improve relations in and among teams; define and align culture, ethics, and organizational practices; consider desired social impact in business endeavor.
Adjunct faculty for the Master's in Technology Leadership (MTL) program, a part of the School of Professional Studies. "Technology Leadership in a Changing Environment" takes a broad look at the success factors that contribute to effective technology leadership in today’s fast paced and ever-evolving environment. Using case studies from a wide range of industries, we examine and debate both best practices and cautionary tales, with a focus on the alignment between marketing, technology, and project execution. We study some of the cultures and practices that foster continuous innovation and effectively leverage tech trends and trajectories. This course is an exploration of leadership through the lens of organizational effectiveness, value creation, addressing market needs, and meeting customer expectations. "Ethical Dilemmas in Technology Leadership" examines the ways in which technology can often give rise to deep ethical dilemmas that every leader, regardless of industry, must grapple with. Through the lens of previous technology scandals, we will examine what ethics means in the context of business leadership. As leaders, what are our ethical obligations, if any? In the course, we explore relevant ethical frameworks of history, looking at the particular interplay between ethics and technology. As we move through the elements of an ethical dilemma’s lifecycle, we will learn how to spot a dilemma in the making, the ways in which these dilemmas may have been prevented, and how leaders can arm themselves to make ethical choices in their own careers.
Rook’s End is a multimedia publishing house, creating worlds of experience beyond traditional print. We are currently accepting long- and short-form submissions in fiction, with a strong preference for journeys set in the realms of moral philosophy, ethics, and politics. 2026 will see a focus on themes of ethical leadership, and building an ethical compass to guide strategic decision making. Look for our first series launch in 2026! More information coming soon...
In this role, my team and I transformed Adobe’s global strategy for sales enablement. I personally spearheaded a successful initiative to eliminate assigned training, which was the cornerstone of pivoting our strategy from push to pull, and empowering our sellers to take accountability for their learning and development journey. This program was awarded a bronze medal for Best Unique or Innovative Sales Training Program by the Brandon Hall Group in 2023. Alongside our brilliant learning experience group, my team launched a new sales enablement delivery method, focusing on personalized, curated content, developed in quarterly catalogues. Our course catalogues promoted easier content engagement, learning autonomy, and personalization at scale for our sellers. In our first quarter, we saw 86% engagement, three times the industry standard. Of the sellers who engaged with our content, we saw an 81% completion rate. Additionally, we overhauled the strategy, design, and delivery of Adobe’s new hire onboarding program for all quota-bearing IC sales roles. This program was designed and implemented in 90 days and shortened our reps’ average time to first deal close from 46 days to 28 days. Awarded a gold medal for Best Sales Onboarding Program by the Brandon Hall Group in 2023. We grew the global sales enablement team from 1 FTE to 9 FTEs.
In this role, I operated as part of a tiger team that orchestrated our global field ecosystem to ensure support programs and initiatives produced valuable and contextualized results in line with our sales leaders’ key business objectives. * Owned cross-functional corporate sales strategy and operations alignment globally * Enabled and executed on consistent, repeatable processes. * Drove sales ecosystem alignment to ensure all of Worldwide Field Operations are producing desired actions and results. * Ensured sales ecosystem drove their programs and solutions to all personas globally. * Combined cross-functional data to trend and pattern match across hundreds of projects. * Developed best next actions for global teams to drive more wins and fewer losses. * Analyzed gaps in resources. * Drove accountability for delivering resources to the field sales team. * Aligned with the sales field for continuous feedback on topics related to territory planning, pipeline generation, and opportunity progression. * Ensured focus on best practices and leading indicators to drive field sales success.
* Chief of Staff to Country GM * Developed and executed plans to facilitate customer connections, driving increased business and customer success. Key areas of connection include (but are not limited to): -Within industries (Canadian and global) -Across industries within Canada -Between our large, mid-market, and public sector accounts -Within and across key customer functions (e.g. CMOs, CDOs, CIOs) * Proactively scheduled quarterly/semi-annual visits to Canada for BU leaders and Adobe C-Suite to meet with customers * Worked with the sales team to drive follow through on business development opportunities via new partnerships/acquisitions * Worked with sales leadership and marketing to support key initiatives * Acted as a conduit into the Partner ecosystem to ensure a holistic approach to partners in Canada, including identifying new partner opportunities * Collaborated with other key members of the Adobe ecosystem, particularly field marketing, business development, Adobe Global Services, and pre-sales * Owned and drove the Microsoft Canada + Adobe Canada partnership * Worked with our teams to consolidate customer feedback on our products (both digital media and digital marketing), sales, delivery and partners – be the voice of our customer * Worked with sales leadership to identify, prioritize and work with the ecosystem to execute operational improvements across the business * Worked with the overall Canadian leadership team to put together a 3-5 year business plan for Canada
• Developed and maintained business relationships with prospective and current clients. • Utilized a consultative approach in working with clients in order to assess areas of improvement and make professional staffing recommendations. • Performed searches for qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting resources, cold calls, and employee referrals. Review employment applications and screen applicants to evaluate work history, education and training, job skills, compensation needs, and other qualifications. • Reviewed resumes daily, interviewed applicants and scheduled interviews with hiring managers. • Partnered with local and national corporations to fill job openings with top talent from a large program participant pool. • Assisted in developing resumes, interview skills, and relevant correspondence.
• Responsible for the day-to-day operations of the club, including handling all customer concerns and suggestions, and adjusting member accounts according to the needs of the client. Additionally responsible for keeping inventory of office supplies, cleaning supplies, and uniforms; ordering all aforementioned supplies; monitoring payroll; processing bank reconciliation; and responding to all external marketing requests. • Directly supervised 40+ employees in multiple departments throughout the facility. This included: front desk staff, babysitters, lifeguards, housekeepers, and sales consultants. Indirectly supervised all personal trainers, group exercise instructors, children’s programming staff, and swim instructors. • Initiated disciplinary actions, settled employee disputes, monitored employee performance, and managed performance reviews. Hiring manager for four departments. Prepared four monthly schedules, instituted and enforced new club policies, and collaborated with other club managers in shared space. • Secondarily responsible for monitoring and coaching our sales force. Responsibilities included managing community and corporate prospecting efforts, call drives, and overseeing progress of sales consultants. • Consistently stayed within monthly and annual department budgets, in both hours and dollars.