Austin, Texas Metropolitan Area
Top performing sales engineering professional with solid history of delivering business solutions through comprehensive technical guidance. Deep knowledge and success in business processes through software technology and process automation. Skilled communicator and with the ability to share complex technical concepts with all audiences and levels of staff. Strategic project leader able to direct multiple tasks effectively and readily master innovative software and tools.
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Provide strategic technical leadership and consulting by interfacing with clients to inform of comprehensive enterprise-level solutions of credit and identity protection services. Identify technical solutions that optimize the user experience, resolve challenges, and improve overall staff productivity. Deliver information by effectively breaking down and simplifying complex technical issues.
Technical consultant for process automation through Kofax Kapow software; a Data Integration and Robotic Process Automation platform that extracts and transforms data, automates business processes and integrates disparate systems. By providing automation tools and capabilities, information that was previously unattainable, unusable or costly to integrate is now readily consumable to drive productivity and insight into the decision-making process. My day to day duties include • Understand the customer's business needs and technical challenges. • Collaborate with sales team to define, design, and detail the technical aspects and feasibility of proposed solutions. • Design and build applicable proof of concepts and demonstrations of the Kapow product. • Assure technical accuracy of the proposed solution and maintain accountability. • Lead, build and show custom demonstration solutions and Proof of Concepts. • Provide technical presentations and demonstrations at industry events. • Provide pre-sales technical support and assistance to customers. • Respond to customer Requests for Proposals. • Collect and communicate customer feedback and product enhancement requests to development teams. • Actively seek and identify new sales opportunities. • Apply industry knowledge to better position software solutions.