Tokyo, Tokyo, Japan
•Almost 5 years of Technical Account Management experience in Endpoint Management including Pre-Sales, Post- Sales and Technical Support. •Over 6 years of professional service delivery experience. •Almost 2 years of technical lead experience. •Over 11 years of web development experience. •3 and a half year of project management experience (up to 26 members). •3 years of smart phone application development experience for iPhone and Android. •Ability to propose new products to customers by implementing PoC and cooperating with several stakeholders. •Ability to analyze web services and to propose how to improve web performance and security. •Ability to drive beta products by cooperating with several stakeholders. •Ability to install process enhancement in order to improve quality and productivity. •Demonstrated capability of building business strategies, launching multiple overseas businesses, and managing project quality, schedules and costs. •Ability to build trust-based and long-lasting relationships with overseas and local partners, which contributes to smooth project flows. •Led many successful projects by sharing their goals using effective communication skills. •Ability to build trust-based and long-lasting relationships with overseas and local partners, which contributes to smooth project flows. •Fluent in both Japanese and English
•Discussing customer’s challenges and proposing how we can help them by implementing PoC. •Supporting customers and partners for implementing Tanium Platform including design, development and testing. •Providing technical consultation on how to effectively utilize Tanium Platform. •Troubleshooting customer facing issues and providing solutions on how to address them. •Providing training to customers and partners how to effectively utilize Tanium Platform.
•Managing a team which has 11 members. •Helping team members address complicated projects and difficult troubleshooting. •Analyzing customer’s web services and proposing how to improve web performance and security. •Integrating customer’s web services into Akamai platform for Web performance, Media delivery and Security. (Defined specifications for, designed, developed, and tested the system) •Providing custom solutions to customers in order to meet their strict requirements. •Providing customized training to customers how to effectively utilize Akamai services.
•Analyzing customer’s web services and proposing how to improve web performance and security. •Integrating customer’s web services into Akamai platform for Web performance, Media delivery and Security. (Defined specifications for, designed, developed, and tested the system) •Providing custom solutions to customers in order to meet their strict requirements. •Providing customized training to customers how to effectively utilize Akamai services.
•Developed a navigation system for providing transit information in UK’s public transport and achieved 370,000 downloads in 18 months; currently at 1500 downloads per day. •Developed navigation services for pedestrians, automobiles, and public transport on smart phones for UK market. •Developed a paid car navigation service for mobile users to avoid traffic jams in Beijing. •Building the business strategy and roadmap, setting schedules, allocating resources across 30 team members, and managing processes and risks. •Directed the engineering team for web application services in the Chinese market. •Established network of personal connections in China and Taiwan.
•Developed mobile navigation systems for pedestrians, automobiles, and public transport for American, British, French, Spanish, Italian and Hong Kong mobile carrier. •Managed project progress and assigned jobs, supervising 15 team members. •Defined specifications for, designed, developed, and tested the system.
•Defined requirements, created basic and detailed designs, and developed and tested an HR Evaluation System for a Home Electronics Manufacturer. •Defined requirements, created basic and detailed designs, and developed and tested Call Center Systems for a Life Insurance Company. •Defined requirements, created basic and detailed designs, and developed and tested a Contract Processing System for a Life Insurance Company.