Bédarieux, Occitanie, France
🇬🇧 After an intensive coaching session, it became clear: my heart lies in the hospitality industry. I am working on developing my own hospitality concept in France, but I am open to a suitable challenge within an existing hospitality business: for example, as an assistant manager, operations manager or in a role that matches my experience as a hospitality consultant. I support hospitality and retail companies with operational optimisation, quality audits, guest experience, service improvement and team dynamics. I work hands-on, think strategically and bring structure, energy and overview. If the right match presents itself, this can develop into a long-term collaboration. IN SHORT Rock solid • hospitality lover • learns by trial & error • music & travel • enthusiastic & energetic • social & connecting • service-driven • quick thinker • organized & flexible • stress-resistant • empathetic • clear and open communicator • intuitive & decisive • shares knowledge & motivates • thinks along & gets involved • genuinely engaged & responsible • strong team player • people manager & team leader • enjoys variety
Boost operations with expert guidance to enhance service, efficiency and guest satisfaction in hospitality/retail
Holiday home in Villemagne-L'Argentiére in the sunny Herault, south of France
Coordination of all hotel operations, with an emphasis on team management and customer service during the winter season
Lead client relations, sales/turnover/targets, operational optimization and support of the management
Managed store performance (25000m2), team leadership, daily operations and financial operations