Hyderabad, Telangana, India
Product-minded Implementation Consultant with 4+ years of experience delivering SaaS solutions across enterprise clients. I specialize in translating complex business problems into scalable product configurations, API integrations, and data-driven solutions. Experienced in partnering with Product and Engineering teams to influence feature adoption, validate releases, and improve solution design based on real customer use cases. Strong background in sprint execution, stakeholder management, and turning ambiguous requirements into structured execution plans that drive measurable product impact. Passionate about building customer-centric products, optimizing workflows, and contributing to product strategy through hands-on implementation insights.
• Lead end-to-end implementation of Yext platform solutions (Knowledge Graph, Listings, Pages, Search) for enterprise and mid-market clients across industries. • Translate business requirements into scalable product configurations by defining data models, entity schemas, workflows, and solution architecture. • Design and implement API-based integrations, Connectors, and automated data pipelines to enable seamless system-to-system data synchronization. • Own sprint planning, release coordination, and stakeholder communication as the primary liaison between Clients, Product, and Engineering teams. • Manage large-scale data onboarding and migration initiatives, including GBP integrations, bulk uploads, and structured data imports with rigorous QA validation. • Create detailed Business Requirement Documents (BRDs) outlining business logic, configuration rules, customizations, and technical dependencies. • Conduct product testing for new feature releases, validate workflows for client use cases, and provide structured feedback to Product Management. • Drive quality assurance through structured validation processes using SEO and accessibility tools (WAVE, SEOquake, Schema validation, Check My Links). • Manage a portfolio of client accounts post-implementation, ensuring product adoption, optimization, and long-term value realization. • Process and prioritize inbound configuration, optimization, and troubleshooting requests, driving resolution within SLA timelines. • Perform large dataset analysis and reconciliation using Excel to validate publisher data accuracy and platform consistency. • Partner closely with cross-functional teams to troubleshoot complex issues, improve implementation frameworks, and enhance delivery efficiency. • Train and mentor 15+ team members on platform architecture, implementation standards, and best practices. • Document client-specific nuances and contribute to internal process improvements and playbooks to streamline future implementations.
Processing inbound client requests pertaining to configuration, optimization, troubleshooting, and data management. Drive requests to completion. Assist with day-to-day project management and delivery of services for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time. Apply excel to compare large data sets of Yext powered listing information against publisher scan results. Analyze and import customer data, and provide quality assurance over the information and content loaded into the Yext Platform. Discover and document unique client nuances and contribute to internal process documentation. Testing new features and workflows in product releases for a clients configuration and applying new features for client book of business and provide feedback to product management.
• Worked under ABP Brand Protection sentinel team. • Used to deal with escalations and solve the issues of the sellers. • Used to audit the data with the help of a few tools and advanced excel. • Used to deep diving and plans to launch the brands or not. • Worked on almost 100+ escalations within the span. • On addition, used to allocate work for the other 40 members in the team for 4 months.
• Maintaining the MIS and Calling sheet reports from the recruiters. • Retrieving the data from the database using SQL queries. • Maintaining the data related to the recruiters and business. • Analysis of data and preparing the reports as per the requirement (Business reports, Sales reports, Periodic reports, hoc reports). • Handling the performance of each employee using Pivot charts and tables, VLOOKUP’s, HLOOKUP’s and charts in advanced Excel. • Preparing PPT for MIS reports. • Having knowledge in BI tools
• Retrieving the data from Database using SQL Queries • Had training for a month regarding SQL and analyzing data. • Prepared use cases and tested UI Aquila interface developed internally. • Analysis of data and preparing the reports as per the requirement (Vendor Analysis Report, Sales Report etc.) • Preparing PPT presentation for MIS. • Creation of Pivot tables and charts.