Miriam Lopez

Vice President and Head of Client Relations and New Accounts at Novus Philippines

Malabon, National Capital Region, Philippines

About

With over a decade immersed in the BPO industry and currently at the helm of client relations at Novus Philippines, my expertise lies in B2B sales operations and team leadership. My entrepreneurial journey as the owner of Let's Catch Up Cafe has honed my acumen in creating customer-centric experiences, scaling business growth, and leading cross-functional teams effectively. The mission at Novus Philippines is to fuel businesses with top-tier remote staffing solutions, ensuring operational cost savings and revenue enhancement. We have established ourselves as a trusted partner for global clients, offering comprehensive support and benefits for our remote workforce, and cementing our reputation as a leader in the outsourcing domain. * Virtual Assistant * Telesales Representative * Customer Service Representatives * Social Media Manager * Recruiter * IT Recruiter * IT Specialist * Appointment Setter * Lead Generator * Non-voice or Chat Support Representative * Administrative Assistant * Editor / Copywriter * Multimedia / Graphic Artist or any work that you could think of that can be operated remotely? WE CAN HELP YOU!!! Email: [email protected] Website: novusphilippines.com Skype: live:.cid.dab48ff71b312cfc

Experience

  • Novus Philippines (6 yrs 7 mos)
    • Vice President and Head of Client Relations and New Accounts
      Jun 2020 - Present · 6 yrs 2 mos

    • Owner
      Jan 2020 - Present · 6 yrs 7 mos

      Remote Staffing and Recruiting

  • Owner at Let's Catch Up Cafe and Restaurant
    Feb 2019 - Present · 7 yrs 6 mos

    Restaurant, Pizzeria, and Cafe

  • Subject Matter Expert at VXI Global Solutions, LLC
    Jul 2016 - Feb 2018 · 1 yr 8 mos

    At&T, DirecTv, ISM Subject Matter Expert

  • Sales Team Lead at Access Worldwide Communications, Inc.
    Sep 2015 - Jul 2016 · 11 mos

    At&t and DirecTv Inbound Sales Agent, Promoted after 4 months. Became a Team Leader and DirecTv Master

  • Telesales Specialist at SYKES
    Mar 2015 - Sep 2015 · 7 mos

    Virgin Mobile, Outbound Sales Specialist