Miriam Heskamp

Supporting individuals and teams through NLP-certified training and coaching

Groningen, Groningen, Netherlands

About

Hello, nice to see you here! I'm a certified NLP trainer, facilitator, and coach dedicated to supporting individuals, teams, and organizations cultivate emotional intelligence, improve communication, and build stronger relationships. My Mission: To support individuals and teams by fostering meaningful connections through transformative training and coaching. My Approach: My approach to training, facilitation, and coaching draws on insights from a variety of fields, including behavioral and neuroscience, the science of learning, positive psychology, emotional intelligence, and mindfulness. All of my programs are rooted in adult learning principles, to ensure optimal engagement, participation, contribution, and retention. Training & Facilitation: Effective Communication Emotional Intelligence & Resilience Diversity & Cultural Awareness Guest Excellence Conflict Management Leadership Development Team Development Train the Trainer Learning How to Learn Public Speaking Coaching: Personal Development Career Development Notable Clients: Viking, Amadeus River Cruises, Scenic Luxury Cruises & Tours, Overseas Adventure Travel, Grand Circle Travel About Me: I consider myself a lifelong learner, constantly seeking to expand my knowledge and skills through courses, conversations, books and articles. Known for being sociable, objective, and down-to-earth, I maintain a positive, can-do attitude. I have strong listening skills and the ability to simplify and clarify complex concepts. Outside of Work: When I'm not engaged in training, facilitating, or coaching, I enjoy being outdoors, gardening, meditating, reading, and spending quality time with family and friends. Let's connect and explore how we can work together to drive positive change and growth!

Experience

  • NLP Certified Trainer, Facilitator & Coach at Inqi
    Apr 2006 - Present · 20 yrs 3 mos

    Training & Facilitation: Effective Communication | Leadership Development | Team Development | Emotional Intelligence | Resiliency | Conflict Management | Train the Trainer | Learning how to Learn I Diversity & Inclusion | Cultural Awareness | Guest Excellence | Public Speaking Individual & Group Coaching: Personal Development | Career Development | Management | Leadership | Team

  • Viking River Cruises (8 yrs 3 mos)
    • Manager Recruiting & Training
      Oct 2012 - Mar 2015 · 2 yrs 6 mos

    • Program Service Manager
      Jan 2007 - Oct 2012 · 5 yrs 10 mos

  • Training & Coaching Manager/Program Director at Grand Circle Travel
    2000 - 2007 · 7 yrs

  • Tour Director at Americantours International
    1987 - 2000 · 13 yrs