Hong Kong, Hong Kong SAR
At Justerini & Brooks, work focuses on delivering personalized client account management services, supported by expertise in sales, marketing, and customer service operations. The role emphasizes strengthening client relationships, aligning strategies with business goals, and providing tailored wine solutions. Previous roles, including Sales Manager at Wine Portal Holding P.L. and Account Manager at Corney & Barrow, demonstrate a consistent ability to drive business development, enhance brand visibility, and meet revenue targets. Equipped with a WSET Level 2 certification, contributions include advising clients on wine collections, enhancing regional referral networks, and fostering long-term partnerships across the wine industry.
• Managed Private Client accounts, achieving both individual and team sales targets. • Recruited new customers across Hong Kong and Asia, enhancing the client network. • Provided exceptional customer service to maintain existing accounts and support wine-related events. • Diversified client portfolios with access to a global selection of fine wines.
• Delivered sales and business development strategies aligned with revenue and growth targets. • Advised clients on their wine collections to help achieve personal objectives. • On-boarded new clients through intermediary relationships, events, and marketing activities. • Developed a strong regional referral network to identify key prospects globally.
• Met monthly turnover and profit targets, growing Corney & Barrow brand with exclusive wines • Collaborated with back office & support departments in Hong Kong and London • Identified new sales opportunities within on-trade market, maintaining client relationships • Prepared detailed presentations for wine tenders, analyzing stock levels and product positioning
Responsible on the private and on trade markets promoting a international range of wines. Have to initiate new business while maintaining existing relationships towards both individuals and companies.
Responsible for full range of after sales services including storage, account management, logistics as well as organising private tasting events and maintain the relationship with private customers.