Seattle, Washington, United States
SALES /SALES ENGINEERING - Over 14 years of Sales Engineering experience - Multiple years of qualifying for Top Sellers Presidents Club awards and exceeding quota COMMUNICATIONS - Excellent and effective verbal and written communications skill (English and Chinese) - Unique ability to simplify complex technical subjects into something easily understood and relevant to the target audience - Presented in multiple national and international conferences - Developed multiple long-term communications technology master plans for various clients - Experienced in developing document style guides for standardizing and improving document production efficiency LEADERSHIP - Over 20 years of leadership role experience in the information technology field - President, Seattle Area Auburn University Alumni Club, 2008-2011,2018-2022 - President, Chinese Student Association at Auburn University (1998-1999) - Energetic, friendly, efficient, and effective team-orientated individual, who strongly believes in mutual development and cross-training among his peers MANAGEMENT - Over 15 Years of telecommunications and project management experiences - Experiences from the various project in budget management, financial oversight, strategic planning, and risk management - Experience in creating financial and budgeting models (CAPEX and OPEX) and creating cost-benefit analysis TELECOMMUNICATIONS & TECHNOLOGY - Over 8 years of experience with data centers and large wide area network (WAN) infrastructure supporting and corporate Local Area Network management and design - Over 6 years of Wireless technology experience including Land Mobile Radio, distributed antenna systems (DAS), and wireless local area networks (IEEE 802.11 a/b/g/n/ac/ad) - Over 4 years of Gigabit Fiber to the Home (FttH) experiences - Experienced in IPTV video headend design and implementation - Experiences in Network Performance tools such as Network Instruments Observer, Ixia packet generator, Ixia Chariot - Designed multiple large phone systems for power utilities, hospitals, hotels, and higher education institutions INFORMATION ASSURANCE - Experience with DoD Information Assurance Certification and Accreditation Process (DIACAP) - Masters of Science in Information Assurance from Iowa State University (2009) - CISSP
Leading the US West SE Team
- 2024/2023/2022/2021/2020 Gigamon Top Seller's Club (5 years in a row) - 2023 Top Sales Engineer North America Enterprise - 2021 Seattle/ Portland Cyber Security Summit Panel Speaker (https://cybersecuritysummit.com/summit/seattleportland21/) - 2022 Gigamon Innovation Fair Honorable Mention - 2020 Gigamon Innovation Fair Finalist and Winner - 2019 Gigamon Innovation Fair Finalist - 2017 Gigamon Top Sellers Club and exceeded quota - 2016 Gigamon Innovation Fair Finalist
2015 Exceeded BlueCat sales engineer quota 2015 Most Valuable Performer (MVP) SE 2015 Heavy Hitter Award - Develop and design unique solutions based on customer’s business needs and requirements - Provide technical pre-sales support to the sales team on BlueCat products - Deliver on-site and WebEx technical presentations - Function as the key technical resource in the development of network design, architecture, and cost models to support quotations and customer’s engineering changes - Point of contact for new customers relating to technical information about BlueCat Products - Provide technical and product information at trade shows, seminars and speaking engagements - Assist in responding to proposals and RFPs and presenting products to key decision makers at the executive levels
Specializing in the long-term operational and planning issues for our healthcare, higher education, military, public safety and corporate clients. Technology includes Information Technology, Data Networking , Wireless Technology, and Information Assurance and Security. Examples of some of my Current and Past Project responsibilities include the following: - Developed a comparative analysis of wireless systems distribution approaches in a complex healthcare environment for a University Medical Center in Southern California - Technology Master Plan development for Major Bellevue, WA developer (Technologies included Networking, Telephony system, Distributed Antenna System, Building Management System, Wireless LAN, and Security Systems) - IT systems Risk Assessments for NYULMC - Wireless System Design Consulting and Engineering - Wireless Systems Master Planning for various clients - Telephony System developement for various clients - US NAVY Industrial Control System (ICS) Communications Design and Planning - US NAVY Fire Alarm Communications System Design and Planning - Multiprotocol label switching (MPLS) specification development for multiple public safety clients - DoD Information Assurance Certification and Accreditation Process (DIACAP) development for the US NAVY - Preformed coverage map analysis with EDX’s Signal Pro and in building signal coverage analysis using Microsoft Excel and iBwave.
Responsible for providing and managing telecommunications solutions for GCPUD’s production needs. This includes management for the PUD’s internal two-way radio project, VoIP telephone system, WAN/LAN data systems, and the county-wide 1000Mb/s Fiber-to-the-Home (FttH) network. - Successfully developed a standardize talk group plan for the District’s two way radio system. - Successfully deployed a new maintenance plan for the aging two way radio system for the district - Successfully developed, acquired, and deployed over 1 million dollars of the outdoor Optical Network Termination equipment used by the Grant County PUD’s FttH Project - Successfully designed a dual T1 ring using Coastcom channel banks for radio redundancy - Successfully designed and implement a redundant microwave T1 link to Wahitis Peak - Designed and maintain a working lab for FTTH project testing. - Designing and improving the auto provisioning system on the Grant County PUD FTTH network for over 5000 fiber optics network access portals using DHCP and TFTP - Designed an Open Source VoIP PBX for a small contractor office using ASTERISK PBX and SIP protocol. - Successfully designed and managed the VoIP conversion project for Priest Rapids Dam - Troubleshoot, Identified, and resolved a variety of VoIP related problems on the Grant County’s Grant County PUD FTTH Network - Maintained and Managed Grant County PUD’s Cisco Call Manager and Cisco Internet Protocol Contact Center (IPCC) - Maintained and Managed the Nuera RD-21 VoIP Media Gateway - Maintained and Managed a high-traffic network of 300+ channels of streaming IP video over the FttH network - Designed Autoprovisioning system for Network terminals based on DHCP and TFTP.
Responsible for providing communication solutions for El Paso Corporation. This includes LAN/WAN, voice/video, wireless LAN systems, and SCADA systems communication, automated disaster recovery system. - Successfully deployed multiple remote field office Voice over IP trunk connections over an IP network via a Cisco router to a Nortel Norstar key system. - Successfully deployed multiple Nortel Norstar Key system in remote field offices via T1 circuits back to the corporate headquarter. - Successfully implemented Nortel’s Automated Call Distributor (ACD) solution. - Successfully design and implemented a rogue AP scanning script for locating rogue APs with in Corp network - Successfully designed, developed, and implemented a corporate wide self-healing disaster recovery system for the remote field locations. - Successful developed a web based SNMP monitor system for the Network Operation Center (NOC) to monitor the conditions of the disaster recovery system