West Chester, Pennsylvania, United States
PMP certified project manager with 10+ years of experience leading all stages of project delivery.
• Overseeing multiple, simultaneous projects at the regional, state, and local government levels, as well as for the private companies. • Managing end-to-end delivery of projects, including new implementations, upgrade of deployed software systems, and maintenance of existing solutions. • Extensive experience in leveraging traditional waterfall and AGILE project plan execution methods to meet internal and external needs that account for changing dynamics, such as new product solutions, extensive software testing, and adjusting to resource availabilities. • Coordinate with customers to identify areas of production challenges, processing change orders, push future development needs, and explore opportunities for network and software improvements.
Supervised end-to-end manual mobile service testing for "We Park - by Volkswagen" including front-end iOS 9 & 10 and Android 4.4 apps connecting to back-end payment service, parking provider service and user management service (on IE and Firefox). Adapted testing procedures to evolving requirements and schedules in partnership with cross-discipline teams. Coordinated testing with load, performance and security testing groups. • Successfully launched apps ensuring product owner and user satisfaction; reached 10k downloads in 3 months. • Maximized the release velocity with efficient direction of testers across groups and key communication with product manager, designers, marketing and developers. • Clearly and succinctly designed process and framework thus ensuring quality and speed.
Managed the China market specific requirement, complete life cycle and all aspects of feature development projects. • Launched Chinese version of the BIM (Building Information Modeling) solution on time and within budget. • Integral to expanding the user base 10 times.
Directed all international Quality Assurance efforts for multi-discipline desktop applications including release planning, resourcing, test strategy, automation and acceptance definition. Developed and executed functional, performance testing strategy and interfaced with development team and customers. Generated quality metrics including tracking and reporting testing results, test case coverage, required resources, defects discovered and status, and performance baselines. • Built team of 15-25 QA leads and staff across US, Europe and India from early development through first release providing direction, strong leadership, and technical support; achieved lowest attrition of offshore QA groups. • Enhanced productivity through automation strategy and automated testing. • Reduced time-to-market gap to English version from 3 months to 4 weeks by streamlining localization and testing effort of 14 regional contents and 7 local versions. • Selected in the mentor program to become the next generation of leaders within the company.
Defined and implemented the testing standard and procedures. Helped predict and meet the release schedule and determine product stability through creation of tracking and reporting mechanism. • Spear-headed QA of 6 software products within 2 major synchronized releases and multiple yearly updates. • Recognized for outstanding performance with company's "Software Quality Product-Ability" Award.