Singapore, Singapore
- Work with in-house configurable case management tools to build systems to manage GovTech’s innovation portfolio. - Perform data processing and analysis on ongoing innovation projects with excel and tableau, to provide insights on funding, managing and governing the innovation portfolio. - Engage GovTech product teams to introduce frameworks to manage projects and handle change management. - Explore and propose improvements for the innovation process directly to GovTech’s senior management (Deputy Chief Executive level).
- Conducted business intelligence analysis on monthly performance and revenues to identify trends, assess risks, and provide actionable insights, while maintaining accurate data and dashboards. - Managed and maintained product listings on the Pawkit.sg website, ensuring data accuracy and quality control. - Developed and optimized content for company's social media page, increasing customer inquiries from zero to over 20 within a week.