Greater Milwaukee
I joined Geneva Supply during their purchase and transition of adding Interstate Music to their portfolio. With that came the birth of a beautiful new e-commerce site, the re-launch of Interstate Music’s Amazon business, and branching out to various other e-commerce sites to sell hundreds of different music brands and thousands of music, stage, and studio related products. Since the launch, life at Interstate Music as a Content Manager has been busy, busy, busy. From creating and curating content to making TikToks for our business account, stocking the mini-fridges, and grocery shopping for our music events (the latter two being tasks I happily volunteered for), there was always something to be done. As I learned and figured out tricks and efficiencies, I became a go-to person to get projects accomplished and was able to grow into a new role, a Lead Content Manager. As a Lead Content Manager, I have led internal meetings, organized workflow processes, and trained coworkers on software, programs, and projects. I continue to spend my days writing, creating, and curating content for both Interstate and Geneva Supply and working with other departments to manage the content on our various marketplaces. My position at Geneva Supply/Interstate Music has been extremely dynamic, challenging, fun, and an incredible opportunity to learn and improve as an individual. I have learned a lot from my coworkers, our ever-changing company, and the continued power of Google. I even learned how to make a rose out of salami for a charcuterie board centerpiece (thank you, TikTok)! I continue to remain excited to see how my job will revolve and fit the needs of Interstate Music and learn more along the way.
Plan, execute, and monitor projects from initiation to completion by handling multiple priorities with precision and effective time management and budgeting. Coordinate scheduling of venue spaces across two national locations, ensuring optimal utilization for internal use, external use, podcasts, recordings and live events to maximize productivity and eliminate conflicts. Manage merchandise inventory, coordinating with suppliers, optimizing merchandising strategies, and using point-of-sale devices. Perform various administrative tasks such as email correspondence, record-keeping and office supply management.
Create Search Engine Optimized product detail pages for e-commerce platforms like Amazon, Shopify, eBay and Walmart Marketplace to enhance user experience. Conduct keyword research and on-page optimization to improve website ranking, Amazon search results page ranking (SERP) and visibility on search engines. Utilize content management systems such as Salsify and Shopify to publish, update and manage e-commerce performance metrics.
Ensured customer satisfaction by educating customers on bakery items available, information on how to store products and location of items within warehouse Balance and prioritize large number of orders to meet customer needs
Communicate efficiently with team of 7 to complete tasks within set time frames Provide administrative support in tasks such as copying, printing, scanning, organizing and answering telephones and welcoming people into the office Compile data into organized spreadsheets, folders and documents for curriculum approvals using PeopleSoft
Compile data into organized spreadsheets, folders and documents Post content to Company's LinkedIn page Create sample packs for distributors Use Microsoft Outlook to communicate effectively with customers and internal employees
Provided customer service by recommending new apparel, equipment, accessories and shoes Managed money while using the cash register for daily sales Marketed Nike+ technology to consumers in store and encourage sign ups