Mina Gaid

Infrastructure & Cybersecurity Leader | Open to UAE-GCC Head/Director Roles | Led $50M Global Transformations | NIST 1.0→2.5 | CISSP, CEH, PRINCE2

Dubai, United Arab Emirates

About

IT Infrastructure & Cybersecurity Leader. 17 years across UAE, EMEA, and APAC. Now based in Dubai and open to Director and Head-of roles — available immediately. I've spent my career building and protecting the technology backbones of global organisations — FedEx Express, Americold Logistics, Fujifilm Business Innovation, DHL Express, DXC Technology, and Siemens. Along the way I've led teams of 65+, managed budgets above $10M, and delivered programmes valued north of $50M. What I deliver: • Led the $50M FedEx/TNT IT integration across 40 Middle East & Africa countries (one of the largest logistics M&A integrations in the region) • Improved enterprise NIST cybersecurity score from 1.0 to 2.5 in under two years through a $10M programme spanning Zero Trust (Palo Alto ZTNA/Prisma), CrowdStrike, CyberArk PAM, Qualys, and Claroty OT/IoT. • Cut telecom costs by 50% ($220K annual saving) via Palo Alto SD-WAN across 20 APAC sites • Modernised network infrastructure across 20 locations: 3,000+ access points, 99.99% uptime, $6M capital programme • Automated 70% of NOC incident response by migrating from SolarWinds to Datadog AIOps • Reduced Azure and AWS cloud spend by 20% through right-sizing, reserved instances, and retention strategy> How I lead: I operate at C-suite level, partnering with CIOs, CISOs, and boards to align technology investment with business outcomes. I've run monthly governance across 64 countries, presented at NetApp and Cisco HQ in Silicon Valley, and built security and infrastructure roadmaps that survive the move from PowerPoint to production. Credentials: CISSP | CEH | PRINCE2 Practitioner | CCNP R&S | CCNP Security | PMI-ACP | NIST AI RMF | AI Governance | Diploma in Strategic Management & Leadership (University of Wolverhampton). Recognition: Americold APAC Excellence (2025), FedEx Purple Promise (2017), FedEx Pushing Our Boundaries (2016), three-time Bravo Zulu. If you're hiring a Director or Head of IT Infrastructure, Cybersecurity, or Enterprise Resilience in the UAE or wider GCC, I'd welcome a conversation. 📧 [email protected] | 📱 +971 56 571 1422

Experience

  • Cybersecurity and Infrastructure Management Consultant at Confidential
    Dec 2025 - Present · 8 mos

    Partnering with IT Services firms such as IT Works LLC in Dubai, to Deliver independent cybersecurity and IT infrastructure consulting to organizations across Financial Services, Logistics, Manufacturing, and Trading sectors, advising on security posture, infrastructure resilience, and technology transformation initiatives. - Conducted cybersecurity maturity assessments and built NIST AI RMF (AI Governance), NIST CSF and ISO 27001-aligned roadmaps, helping clients strengthen security posture and reduce operational risk exposure - Advised on network and infrastructure architecture including firewalls (Fortinet, Palo Alto), SD-WAN, SIEM platforms, endpoint detection and response (EDR), and identity and access management (IAM), tailored with optimized budgets and complexity - Guided cloud Migration and hybrid infrastructure programs (Azure, AWS) balancing cost-efficiency with security and resilience requirements for growing organizations - Advised leadership on IT governance, risk management, and regulatory compliance frameworks specific to sector requirements (e.g., financial services data protection, logistics operational continuity) - Applied PRINCE2 and Agile (PMI-ACP) delivery approaches to manage consulting engagements, ensuring on-time, on-budget delivery of security and infrastructure initiatives

  • Head of IT Infrastructure & Cybersecurity - APAC at Americold Logistics, LLC.
    Aug 2023 - Nov 2025 · 2 yrs 4 mos

    Led IT infrastructure and cybersecurity operations across 20 APAC locations, directing 65+ professionals and managing an $8M annual budget ($5M CAPEX / $3M OPEX). Partnered with the Global CIO, CISO, VP Infrastructure and APAC VP IT to align the regional roadmap with global business objectives. Key achievements: • Improved NIST cybersecurity score from 1.0 to 2.5 in 2 years (~$10M programme) — deploying CrowdStrike, Cortex XDR, Palo Alto ZTNA/Prisma, CyberArk PAM, Qualys, Claroty OT/IoT (85% vulnerability remediation), Cisco ISE/NAC, Varonis, Commvault HSX, and Proofpoint • Delivered 50% telecom cost reduction ($220K annual saving) via Palo Alto SD-WAN & Firewall migration • Directed $6M network uplift across 20 locations — 3,000+ Cisco WAPs, 200+ switches, achieving 99.99% uptime and 98% wireless coverage • Reduced Azure/AWS cloud spend by 20% through right-sizing, reserved instances, and data retention strategy • Automated 70% of NOC incident responses by migrating from SolarWinds to Datadog (AIOps) • Led digital transformation programmes: Oracle OCI migration, BlueYonder LMS (90% reduction in associate wasted time), and Boltrics WMS integration

  • Senior Manager, IT Infrastructure & Cybersecurity - APAC (Fixed-term Contract) at FUJIFILM Business Innovation Australia
    May 2022 - Jun 2023 · 1 yr 2 mos

    Directed hybrid infrastructure across 22 locations and multi-cloud (AWS, Azure, Alibaba), managing a $3M budget. • 40% telecom cost reduction via SD-WAN and voice transformation • Board-level cloud migration business case (400 servers to Azure/AWS) approved as corporate roadmap; reduced projected migration costs by ~$500K • Deployed Netskope SASE, Microsoft Defender + Sentinel (SOAR), and AWS WAF for Zero Trust and cloud security

  • IT Infrastructure Service Manager (Fixed-term Contract) at DHL Express
    Aug 2021 - Dec 2021 · 5 mos

    Led a 35-professionals team delivering network, security, and cloud programs across DHL Australia. • SD-WAN transformation across 15 locations ($500K budget, on time) • OT network deployment for CCTV/X-ray infrastructure with $36K cost saving

  • Professional Network Operations (Fixed-term Contract) at DXC Technology
    Jan 2021 - Jul 2021 · 7 mos

    Senior Network Transformation delivery lead for Transport for NSW (50+ locations) and ANZ Bank (75 branches, zero downtime migration).