Mily Singh

Director of Operations at Tim Hortons

Barrie, Ontario, Canada

About

Experience

  • Tim Hortons (21 yrs 10 mos)
    • Director of Operations
      Jul 2014 - Present · 12 yrs 1 mo

    • Manager
      Oct 2004 - Present · 21 yrs 10 mos

      *Training new employees up to 5 per session *Provide over 6 hours of orientation for all new employees *Responsible for ensuring cash and inventory balances *Review employment applications, made selections for interviewee’s and was responsible for the hiring process. *Experience with retention of staff members. *Performed reference check *Manage a whole day to day operations of a business *Used quickservice software to help manage the business *Ran a business with 40 + employees *I attended the following courses in this company: -Advanced Food safety Certificate -Always Safe Course -Building Individual and Team Performance -Conducting Internal Workplace Investigations -Customer Service -Maximizing Profitability -Floor Leadership -Health and Safety Training Level 1 and 2 *Closing and opening the store (Keyholder) *Dealt with higher management (District Manager) on any operational concerns of the business. *Performed inventory counts and place product order according to the needs of the restaurant. * Meet Store Owners as well as Head Office deadlines upon their request.

  • Baker at Sobeys
    Apr 2010 - Jan 2011 · 10 mos

    *Take customers specialty orders *Bake of a variety of cakes, breads and donut *Decorate cakes to customers orders *Ensure all appliances were clean and ready for next business day