Milos Mandic

Logistics & Supply Chain Professional | Transport Planning, Customs Operations & Process Improvement

Serbia

About

Logistics & Supply Chain Leader with 15+ years of experience in international transport, customs operations, freight forwarding, and warehouse management. Known for building reliable, cost-efficient logistics systems and leading teams through operational improvements and large-scale process changes. With a strong background gained in the automotive sector, metals industry, and technical services, I bring deep expertise in transport planning, carrier negotiation, tender management, customs compliance, and SAP logistics flows (Transportation & Goods Movement). My work has consistently resulted in lower operational costs, improved delivery performance, and greater process transparency. Core strengths: • International & domestic transport coordination • Customs procedures & documentation • Freight forwarding & supplier negotiations • SAP logistics workflow optimization • Warehouse process improvement • KPI management & cost optimization • Team leadership, coaching & cross-functional collaboration • Tender preparation, analysis & contract negotiation Driven by continuous improvement and a practical, solution-oriented mindset, I help organizations build supply chains that are resilient, transparent, and scalable.

Experience

  • thyssenkrupp Materials Serbia (13 yrs 7 mos)
    • Head of Logistics Department
      Nov 2019 - Sep 2025 · 5 yrs 11 mos

      Lead and manage the logistics department, including warehouse operations, to ensure efficient and effective supply chain management. Organize and manage tenders for selecting carriers and freight forwarders, ensuring the best service at competitive prices. Develop strategic logistics plans to meet company objectives, ensuring timely and cost-efficient transportation of goods. Coordinate cross-functional teams, including purchasing, warehouse, and customs departments, to ensure smooth operations. Mentor and train junior logistics staff, encouraging professional growth and skill development. Implement key performance indicators (KPIs) to track team performance and identify areas for improvement. Manage conflict resolution within the team and with external partners, ensuring effective communication and maintaining positive relationships. Lead process optimization projects, introducing innovative solutions to reduce costs and improve operational efficiency. Oversee departmental budget, ensuring resources are allocated effectively to meet operational goals. Drive continuous improvement initiatives, using data-driven insights to refine logistics processes and enhance productivity. Lead negotiations with suppliers, carriers, and contractors to ensure favorable terms and conditions.

    • Senior Logistics officer
      Mar 2015 - Nov 2019 · 4 yrs 9 mos

      Oversaw logistics operations, including transportation planning, procurement, and scheduling. Enhanced transportation and inventory management procedures to drive cost reductions. Worked closely with other departments to ensure seamless logistics operations. Utilized SAP in both the Transportation and Goods Movement modules to optimize logistics operations.

    • Logistics Officer
      Mar 2012 - Mar 2015 · 3 yrs 1 mo

      Developed and implemented transport ordering processes and route definitions. Continuously improved logistics procedures, resulting in better efficiency and cost savings. Coordinated deliveries and ensured proper stock management in collaboration with other departments. Managed in-house customs procedures for smooth operations.

  • Sales engineer at Volvo Trucks
    Mar 2009 - Jun 2011 · 2 yrs 4 mos

    Following production process from order to delivery. Ordering transport and preparing all necessary documents for transportation, homologation and customs procedures. Coordinating with forwarder and bodybuilders. Preparing weekly reports and track changes.

  • Work shop manager at Thermo Air
    May 2005 - Mar 2008 · 2 yrs 11 mos

    Taking service calls, generating work orders, scheduling technicians. Ordering materials, verifying prices, following production to ensure optimal work flow. Tracking materials consumption. Coordinating with subcontractors.

  • Sales Manager at Mil-Dan
    1997 - 2005 · 8 yrs

    Analyzing available data and preparing reports to identify possible improvement areas. Training newly hired sales representatives to facilitate, negotiate and deliver creative sales tactics. Ensuring optimum inventory levels for achieving cost savings. Participating in promotional events and trade shows, resulting in increased sales, brand awareness and customer loyalty.