Milly Poplar

Chief Operating Officer at Family Advantage Federal Credit Union

Chapel Hill, Tennessee, United States

About

Experience

  • FAMILY ADVANTAGE FEDERAL CREDIT UNION (Full-time · 12 yrs 7 mos)
    • Chief Operating Officer
      Jan 2025 - Present · 1 yr 6 mos

    • Vice President Operations
      Dec 2013 - Jan 2025 · 11 yrs 2 mos

    • Vice President Operations
      Dec 2013 - Jan 2025 · 11 yrs 2 mos

  • General Manager at TMX Finance
    Sep 2012 - Aug 2013 · 1 yr

    The General Manager is responsible for overseeing and managing the store’s day to day operations and performance. This person should encourage store growth and increase profitability through the management of customer relations, operating costs, sales and collections. This position is for a highly charismatic leader who has the ability to develop great relationships and effectively communicate at all levels within the organization. Successful candidates will have a winning vision, the ability to motivate individuals and develop a team atmosphere, while maintaining the company core values.

  • Fifth Third Bank (10 yrs 10 mos)
    • Customer Service Manager
      Dec 2006 - Feb 2012 · 5 yrs 3 mos

      Ensure acceptable audit results. Responsible for making sure employees follow the bank’s policy and procedures. Responsible for customer satisfaction Provide leadership, coaching and direction to the staff Steadily increase margins through increased revenue and expense control. Recruiting and selecting of staff Responsible for the day-to-day operations of the banking center Able to perform all aspects of the personal banker's duties Exceeded all sales and referral goals. Able to sell and process loans

    • Customer Service Manager
      May 2001 - Feb 2012 · 10 yrs 10 mos

    • FINANCIAL CENTER MANAGER II
      Jan 2004 - Dec 2006 · 3 yrs

      Responsible for managing a banking center with core deposit of over 90 million dollars Steadily increase the margin through increased revenue and expense control Responsible for customer satisfaction Provide leadership, coaching and direction to the staff Ensure acceptable audit results Responsible for making sure employees follow the bank’s policy and procedures. Developing new business opportunities through outside sales appointments Recruiting and selecting of staff Responsible for the day-to-day operations of the banking center Exceeded all sales and referral goals Able to sell and process loans for consumer and commercial