Limassol Municipality, Limassol, Cyprus
I have wide experience working with vast numbers of professionals who are passionate about their careers. I had my very first job in Dubai UAE as an office assistant which was a great experience for me to develop my skills. I worked there for 5 years and got promoted to Commercial Manager. I also have experience working in the BPO industry as a Customer service associate and as an Administrative Assistant in an aviation school in the Philippines before embarking on my new job as a Waitress in the Integrated Casino Resort here in Cyprus which is a great opportunity to be part as the Pre-Opening team for the company.
Delivered exceptional customer service in a fast-paced hospitality environment, ensuring guest satisfaction and repeat business. Efficiently managed multiple tables simultaneously while maintaining accuracy and attention to detail in order processing and delivery. Collaborated with kitchen and bar staff to coordinate timely food and beverage service, enhancing overall dining experience. Delivered exceptional customer service as part of the pre-opening team for a hotel and restaurant, ensuring smooth operations and guest satisfaction from day one. Efficiently managed multiple tables in a fast-paced hotel and restaurant environment, consistently exceeding guest expectations during the pre-opening phase.
Managed client accounts efficiently within the BPO sector, ensuring timely resolution of inquiries and maintaining high customer satisfaction levels. Developed strong client relationships by proactively addressing concerns and providing tailored solutions to meet business needs.
Provided comprehensive administrative support to flying school operations, ensuring smooth scheduling and communication between instructors and students. Implemented streamlined filing systems and digital record-keeping to enhance document retrieval and compliance with aviation regulations. Resolved administrative issues proactively, demonstrating strong problem-solving skills and a commitment to supporting the flying school's operational goals.