Waterloo, Ontario, Canada
With a solid front-end development foundation, I bring technical insight and a user-centric mindset to building impactful digital experiences. I have over a year of experience developing responsive and scalable web interfaces at SB Solutions. I collaborated closely with designers and back-end developers to deliver high-quality applications. Previously, I worked as a technical writer at a KPO company, where I translated complex tech concepts into simple, user-focused documentation. I'm seeking an opportunity to grow and learn in the tech industry in Canada, driven by my passion for solving user problems, aligning teams, and building digital products that make a difference. Let's connect!
Handle customer inquiries and troubleshoot technical issues, fix bugs and errors, and provide user-friendly guides to assist customers in resolving their issues in minimal downtime.
Worked on front-end development of a fintech solution for Nepal's major bank, like Nabil Bank, contributing to loan automation workflows. Created user-friendly web components using HTML5, CSS, JavaScript, and React.js; handled JSON data structure, data formatting, and DOM manipulation. Collaborated with other team members using the Agile method and participated in sprints for iterations. Logged bugs and issues on JIRA and used GitHub for version control in order to complete projects effectively; collaborated with QA for bug fixing and deployment. Included feedback from clients to improve workflows via client-side development while effectively troubleshooting errors and debugging.
- Wrote API documentation, system workflows and operation manuals for new team members. - Prepared user manuals, installation guides for end-users that are easy to understand. - Ensured all technical documents are up-to-date with software changes. - Used version control and documentation tools like Git, Confluence to manage and organise the document repository.