Milagros Hansell

Project Manager · Data Analyst/Science · Automation Enthusiast · Continuous Improvement | Making Ideas Work with Data, People & Purpose

Panamá, Panama

About

Hi, I’m Milagros an Industrial Engineer focused on Business Operations, Process Improvement, Business Analysis, Automation, and Data-Driven Solutions. I help teams turn complexity into clear, scalable business systems. My work sits at the intersection of people, processes, data, and technology: understanding how work gets done, identifying friction, organizing information, automating repetitive tasks, and improving visibility for better decision-making. My experience includes working with teams at Procter & Gamble, Dell Technologies, and BDO, supporting initiatives related to master data operations, Power BI dashboards, reporting automation, Talent Acquisition operations, candidate experience, IT risk and control documentation, process assessments, and continuous improvement. What I enjoy most is connecting business problems with practical solutions. I like mapping processes, asking the right questions, simplifying complex workflows, and using tools such as Excel, Power BI, Power Automate, SQL/Python fundamentals, Notion, and business documentation practices to improve how teams operate. I am currently strengthening my skills in Business Analysis, automation, AI-enabled workflows, and digital operations, with the goal of helping organizations work smarter, reduce manual effort, and build more efficient systems. My strongest value is being a bridge between people, processes, data, and technology. I bring analytical thinking, structure, curiosity, stakeholder communication, adaptability, and a continuous improvement mindset. I am especially interested in remote/global opportunities related to Business Operations, Process Improvement, Business Analysis, Product Operations, Automation, and Digital Transformation.

Experience

  • IT Risk Advisory Specialist at BDO en Panamá
    Nov 2025 - May 2026 · 7 mos

  • Freelance Consultant | Process Improvement, Automation & Business Support at Freelancer
    Nov 2024 - Nov 2025 · 1 yr 1 mo

  • Product Supply Internship/Management at Procter & Gamble
    Feb 2023 - Apr 2024 · 1 yr 3 mos

  • Talent Acquisition COE Intern at Dell Technologies
    Nov 2021 - Feb 2023 · 1 yr 4 mos

  • Customer Service Advocate at HKT Teleservices (Formerly PCCW Teleservices)
    Nov 2017 - Mar 2018 · 5 mos

    Customer Services