Tehran, Tehran Province, Iran
I am passionate about the future of banking, where technology, data, and artificial intelligence are reshaping financial services. My goal is to bridge academic knowledge with practical banking experience while continuously expanding my expertise in digital transformation. Currently, I serve as a Digital Branch Specialist at Middle East Bank (MEBank) while pursuing my Master's degree in Business Administration (Marketing) at Khatam University. My professional interests focus on Digital Banking, Customer Experience, Business Process Improvement, Artificial Intelligence in Financial Services, and the future of banking innovation. Beyond my day-to-day responsibilities, I actively invest in continuous learning through industry conferences, Central Bank events, professional certifications, and research in banking technology. I enjoy analyzing emerging trends in digital banking and sharing insights that contribute to meaningful conversations across the financial sector. My long-term aspiration is to contribute to strategic initiatives in Product Management, Digital Transformation, and Innovation, helping financial institutions create customer-centric, intelligent, and sustainable banking solutions. Areas of Interest • Digital Banking • Artificial Intelligence in Financial Services • FinTech & Banking Innovation • Product Management • Customer Experience (CX) • Digital Transformation • Agile Project Management • Banking Strategy I welcome opportunities to connect with banking executives, central bank professionals, fintech innovators, researchers, and industry leaders who are shaping the future of financial services through innovation, collaboration, and continuous learning.
Opening digital customer accounts Digital customer requests for banking services and affairs Tracking customer receivables Card printing and the process of packing and shipping to customers B2B Facilities
🗝 Key Responsibilities and Achievements: 💰As an Administrative and Support Officer at Mohsenin Leasing Company (operating under the supervision of the Central Bank of the Islamic Republic of Iran), I gained diverse experience in financial, administrative, accounting, banking, and governmental liaison areas. My main responsibilities and learnings included: 📄Comprehensive familiarity with leasing processes, including lease-to-own contracts, installment sales, and providing financial and credit facilities. 💻Working with specialized financial and leasing software such as “Mana,” “Daric” (taxpayers’ system), and internal accounting software related to leasing operations. 🏛Understanding processes related to the Central Bank, including compliance with regulatory requirements and preparing reports within the framework of Central Bank mandates. 🧾Liaison with the Iranian Tax Administration on value-added tax (VAT), quarterly purchase and sales reports, working with the taxpayers’ system, and preparing related reports. 💵Handling check-related affairs, including recording, tracking, canceling checks, maintaining records, and monitoring due dates of received and issued checks. 👔Representing the company at Pasargad Bank for all banking transactions such as deposits, withdrawals, banking follow-ups, and financial document handling. 🗃Preparing, recording, and archiving the company’s financial and accounting documents and gaining knowledge of accounting in service and leasing companies. 🔎Collaborating with internal and external auditors in annual audit processes and learning about financial controls and regulatory procedures. 💰Pursuing the collection of customer receivables, reducing overdue debts, settlements, and accurately executing repayment processes. ✒️Engaging with the Board of Directors and shareholders in general and extraordinary assembly meetings, becoming familiar with high-level financial and administrative decision-making processes.
🔑Key Responsibilities and Achievements: 📗Developed and managed weekly schedules for students using Excel, ensuring structured learning plans aligned with curriculum goals and individual needs. 🗓Designed weekly and monthly assessments through dedicated educational platforms to track student progress and identify learning gaps effectively. 📊Provided daily performance reports, offeringtimely updates on students' academic status to ensure continuous improvement and parent-teacher transparency. 💡Delivered one-on-one student counseling and academic support, fostering motivation, addressing individual concerns, and guiding them toward personal and academic success.