Mikołaj Zaionc

Head of Service Management - Salesforce Practice w ABB

Cracow Metropolitan Area

About

A dynamic and enthusiastic Leader with comprehensive and diverse experience in IT & Banking service industry. Successful track record of delivery testing projects in multilingual and multicultural teams. Open-minded for new technology, but understanding human importance in delivering complex projects.

Experience

ABB (8 yrs 10 mos)
- Head of Service Delivery (a.i.) - Salesforce Practice
  Mar 2023 - Present · 3 yrs 1 mo
- Head of Service Management - Salesforce Practice
  Dec 2020 - Present · 5 yrs 4 mos
- Application Technology Global Leader for QA and Test
  Jun 2017 - Dec 2020 · 3 yrs 7 mos
HSBC (5 yrs 5 mos)
- Delivery Manager
  Aug 2016 - May 2017 · 10 mos
- Test Manager
  May 2015 - Jul 2016 · 1 yr 3 mos
  Test management role in the HSBC group high priority programme.
- Head of Testing COE
  Oct 2014 - May 2015 · 8 mos
  Responsible for Testing Centre of Excellence team within GLT Poland structure (30 FTE) • Ensuring delivery of testing projects on time & on budget • Ensuring good cooperation with business partners within Software Delivery Europe • Implementing Global Testing CoE model within GLT Poland • Liaison with Global Lines of Business