Greater Minneapolis-St. Paul Area
Digital Product
● Owned the Product & Order Capture technology portfolio for the North American Commercial HVAC division ● Collaborated with cross-functional stakeholders to define User Stories and prioritize the Product Backlog, driving the strategic roadmap for the WorkSight application to successfully decommission legacy Field Order entry systems. ● Directed the end-to-end lifecycle of the legacy Field Order Entry system, spearheading a successful data center migration and optimizing system performance through rigorous availability testing and incident resolution protocols.
● Steered the operational lifecycle of 39 distributed technology assets, leading a geographically dispersed team (US & India) to ensure high-performance support and delivery for the Advice & Wealth Management organization. ● Held end-to-end accountability for the Technology Security Risk Remediation program across the Advice & Wealth Management division, orchestrating the identification, tracking, and resolution of critical security vulnerabilities. ● Directed Vendor Security Refresh assessments for a diverse partner portfolio, ensuring 100% alignment with Ameriprise Information Security Standards and successfully driving the remediation of all identified risk deviations.
Enterprise Design & Graphics Engineering (EDGE) ● Acted as Strategic Platform Owner for a diverse suite of technology solutions supporting Design & Graphics, Property Development, Marketing, and Product Design, ensuring alignment between technical roadmaps and business objectives. ● Directed the financial planning and resource allocation for specialized property development and creative packaging technology assets, ensuring the seamless delivery of high-performance infrastructure for business-critical creative and development functions. ● Directed the R&D, testing, and procurement of Renderfarm tools, establishing a data-driven framework for monitoring usage statistics and forecasting infrastructure growth requirements.
Application Integration Engineering ● Collaborated with multiple internal and external technology teams for the development and configuration of the Managed File Transfer environment, streamlining cross-functional workflows between internal IT teams and external partners to optimize enterprise data exchange.
Technology Leadership Program ● Selected for the Technology Leadership Program, completing high-impact rotations across diverse technical teams within Target Technology Services to build a comprehensive foundation in enterprise scale and cross-functional leadership.
Directed the migration of paper-based client records to a digital database and managed ongoing data governance. Engineered an emergency relief communication program, streamlining the delivery of critical information to clients during high-pressure situations.