Polanco, Mexico City, Mexico
Technology executive ranked among Mexico's Top 12 CIOs and CTOs, with a track record of turning technology into measurable business outcomes across fintech, banking, retail, and payments at scale. I've led technology organizations at Amazon (AMZN) and FEMSA (FMX), delivering over $50M in annual savings, growing platforms from 60K to 10M+ users in under two years, and completing critical infrastructure migrations ahead of schedule. My work consistently translates into EBIT growth, cost reduction, and faster time-to-market outcomes that show up on the P&L, not just in engineering metrics. What I do is build and rebuild technology organizations that execute. I've inherited broken teams, stalled migrations, manual processes, and regulatory debt, and turned them into high-performing, compliant, scalable operations. I've done it in regulated environments under CNBV, Banxico, PCI-DSS, and ISO 27001, and I've done it fast. Currently expanding my expertise in AI through MIT Professional Education, focused on applying generative AI and ML to financial services and operational efficiency. I work with CEOs, boards, and investors across LATAM and globally to align technology strategy with business growth. If you're scaling a fintech, a bank, or a high-growth platform and need a technology leader who delivers results, let's talk.
Brought in to lead and accelerate the bank’s technology transformation and platform scaling. Identified opportunities to enhance efficiency and robustness across technology teams and core systems. Reorganized technology departments by business domain, which immediately doubled development capacity while simultaneously improving code quality by 25% and increasing delivery speed by 30%. Strategical infrastructure improvements included the automation of SPEI connectivity in full compliance with Banxico regulations, eliminating prior manual intervention risks. Successfully completed the critical AWS migration three months ahead of schedule. Defined a bank-wide IT strategy centered on scalable architecture and selective cloud migration, resulting in a 40% reduction in overall operational friction. Strengthened critical capabilities in DevOps, IT Governance, and L3 Support, cutting the development team's operational workload by 50%. Optimized the audit and compliance strategy by automating key regulatory reports for IPAB, SHCP, and CNBV, enabling faster and more reliable audit readiness across all financial operations. Led the ISO 27001 certification and ensured the mobile application was fully compliant with PCI-DSS. Initiated the strategic development of an in-house payments processor utilizing proprietary HSMs and KMS, and implemented comprehensive card tokenization across the platform. Prepared the technology organization and implemented the necessary systems to fully support the financial license application process in Colombia to become a "Compañía Financiera", laying the technological foundation for accelerated growth across LATAM. Key results: 2x development capacity | SPEI automated | AWS migration 3 months early | 40% less operational friction | 50% reduced ops load | Automated compliance reports for IPAB, SHCP & CNBV
Led multiple global engineering teams in Amazon Devices Software & Services (DS2), building AI-powered logistics and inventory management solutions for offline retail at scale across multiple geographies. Designed and delivered AI-powered logistics solutions using generative models and LLMs, achieving over $50M USD in operational savings for B2B customers during 2024. Improved customer satisfaction by 15% through scalable inventory management technologies that reduced friction across offline retail operations. Built and led distributed engineering teams across multiple geographies, hiring and developing talent while shipping solutions that directly impacted Amazon's bottom line and B2B customer experience in devices retail. Key results: $50M+ USD in savings for B2B customers | 15% customer satisfaction increase | Global distributed team leadership | AI/ML and LLMs implemented at scale
Hired as founding CTO for the B2B division of Digital@FEMSA, responsible for building the entire technology vision, architecture, and organization from zero. SPIN by OXXO had 60K users and needed to scale across Mexico and LATAM fast. Scaled the technology team from 0 to hundreds of engineers in under one year. Built scalable, replicable technology solutions that grew SPIN's user base from 60K to over 10 million in less than two years, making it one of the fastest-growing digital financial platforms in Mexico. Redesigned the OXXOPay API for real-time capabilities, migrating to cloud-native architecture and enabling FEMSA to deploy the product across every country where OXXO operates. Built a payment aggregator certified by e-Global and VISA in under nine months, fully compliant with ISO 27001, PCI-DSS standards. Designed a complete financial services platform and DevSecOps architecture to automate CI/CD across different business units. Led technology due diligence for strategic acquisitions including Netpay, Vonus, and Diki, now fully integrated into FEMSA's financial services platform. Technology solutions directly improved profitability, increasing EBIT by approximately 15%. Key results: 60K to 10M+ users in under 2 years | Team 0 to hundreds in under 1 year | Real-time cloud-native OXXOPay API | Multi-country deployment | Certified payment aggregator in 9 months | Multiple M&A due diligence | 15% EBIT increase
Led the complete digital metamorphosis of the organization through decisive technology leadership, progressing from CTO to President of the Technology Committee over more than 5 years. As President of Technology Committee (2022-2024): Provided strategic technology governance and oversight at board level, ensuring alignment between technology investments and business growth objectives across the organization.
Expanded scope to include all information systems and data strategy. Doubled loan application conversion through data-driven solutions. Increased loan amounts granted by 50% while reducing non-performing loans by half through technology-enabled risk models.
Designed and migrated entire technology infrastructure to cloud with API-based model in 2 years. Built technology foundation that enabled all subsequent growth and innovation. Ranked #12 among Mexico's best CIOs/CTOs by Mundo Ejecutivo (February 2021). Organization won Best SOFOM in Data Practices and Best IT Practices by ASOFOM 2022, and Best Cybersecurity Practices by ASOFOM 2021. Key results: Cloud migration completed in 2 years | 2x loan conversion | 50% more loans granted | 50% reduction in NPL | Top 12 CTO Mexico | Multiple industry awards
Co-founded specialized cybersecurity consulting firm focused on SOFOMEs and SOFIPOs (financial institutions) in Mexico and Latin America. Helped over 20 financial institutions achieve security certifications required by regulators. Designed more than 10 security solutions for digital assets deployed on AWS and GCP clouds that consistently pass pen-testing requirements for regulatory certifications across LATAM. Built reputation as go-to cybersecurity partner for regulated financial institutions needing to meet strict compliance requirements while maintaining operational efficiency. Clients have won multiple industry awards for cybersecurity practices, including Best SOFOM in Cybersecurity Practices by ASOFOM. Key results: 20+ institutions certified | 10+ cloud security architectures designed | 100% pentest pass rate for regulatory compliance | Established market leadership in fintech security.