Portland, Oregon, United States
With a decade in product management, I specialize in transforming complex ideas into successful B2B SaaS products. I excel in building relationships with teams, customers, and stakeholders to drive innovation and growth. I have a proven track record of developing strategic initiatives, managing cross-functional teams, and leveraging data analytics to optimize product performance. My expertise includes partnership integrations, content creation, internal tooling, CRMs, and analytics, making me a versatile leader adept at delivering measurable results.
At Insightly, I manage the entire suite of products, including Insightly CRM, Marketing, and Service. I've primarily lead initiatives to enhance the CRM product, focusing on impactful features like email sync improvements and DocuSign integration. I manage internal product feedback processes, ensuring customer needs drive innovation, while collaborating across teams through meaningful and genuine relationships.
Vyne Dental is a leading provider of secure healthcare communications and data exchange solutions for dental practices and insurers. During my tenure, I focused on managing the Automated Claim Review (ACR) product, leveraging AI to enhance claims processing efficiency. - Led AI-driven Automated Claim Review (ACR) product development and strategy. - Ensured successful integration with cross-functional teams and external partners. - Created, advocated for, and assumed a data-centric role, securing leadership support.
Vyne Medical provides secure health information exchange and electronic healthcare communication management solutions. During my tenure, I managed the pediatric care coordination and tele-health solution for rural areas, focusing on enhancing healthcare access. I also conducted research and presented a comprehensive voice strategy to improve customer retention rates and strengthened key stakeholder relationships. - Managed pediatric care coordination and tele-health solution for rural areas. - Researched, presented, and influenced Voice / workforce optimization product strategy - Repaired and strengthened key stakeholder relationships with partners.
HealthJoy is a healthcare technology platform designed to simplify healthcare management and enhance user experiences for employees. It integrates various benefits into a single, user-friendly interface, providing services such as telemedicine, benefits navigation, and cost-effective healthcare solutions. Through its virtual assistant, HealthJoy guides users in understanding and utilizing their healthcare benefits more effectively. I was the Senior Product Manager for TPA+, a product integrating Third Party Administrators into HealthJoy’s platform. I led the product from concept to execution, establishing data feeds for preauthorization records and medical claims, and standardizing this data for proactive outreach. Key accomplishments include: • Learning SQL and database architecture. • Leading a team of three engineers. • Achieving $1.3 million in net new revenue in the first year. • Enhancing proactive healthcare solutions, optimizing costs for employees.