Mikel Martin

EVP @ Avanze Group | Exceptional Customer Experience

San Francisco Bay Area

About

With over 40 years of experience in the financial services industry I am a self-driven executive who delivers compelling growth across multiple revenue streams. I have deep operational experience and vision clarity of how today's technology and people co-exist. As a collaborative professional, I partner with some of the biggest title companies in the country as well as small to midsize firms, managing all deliverables in the US for title, escrow, and mortgage processes. I leverage my analytical skills, goal setting, and voice of the customer to ensure an exceptional product delivery and customer satisfaction. My mission is to enable and empower my clients to achieve their business objectives and to transform their operations with Avanze Groups innovative solutions.

Experience

  • Executive Vice President, Enterprise Sales at Avanze
    Nov 2023 - Present · 2 yrs 8 mos

  • Visionet Systems Inc. (13 yrs 6 mos)
    • Senior Vice President - Client Success
      Jan 2020 - Nov 2023 · 3 yrs 11 mos

    • Vice President, Account Management
      Jun 2016 - Jan 2020 · 3 yrs 8 mos

    • Manager BPO Deliveries
      Jun 2010 - Jun 2016 · 6 yrs 1 mo

      Manage all deliverables in the US for Title, Escrow and Mortgage processes. We Work with some of the bigest title companies in the country as well as those small to midsize companies. Our system of transfering the process assures the customer of an exceptional product delivery

  • Implementation Trainer at Fidelity National Financial
    Mar 2010 - May 2010 · 3 mos

    At Fidelity Naitonal Title I was responsible for on site training and support of production teams for the SoftPro production platform

  • Owner at All In One Property Services, LLC
    Dec 2008 - May 2010 · 1 yr 6 mos

    Servicing the East Bay in California we are a bundled service provider that prides itself on fast, efficient, reasonably priced services for the real estate professional. These services include but are not limited to general cleaning, landscape repair and maintenance, janitorial work, carpet cleaning. We also have a qualified network of licensed contractors to meet any repair need. All In One Property Services, LLC is bonded and insured.

  • Marketing Director at World Financial Group (WFG)
    Jan 2009 - Mar 2010 · 1 yr 3 mos

    WFG educates middle amercia families on simplistic money management concepts from annuities to life insurance. Because WFG is non-captive, we can issue many of the top companies products. In addition, a mortgage deptartment that has access to foriegn lenders for the most competive rates in the industry, loan modifications for principal dept reduction and a debt management program with no up front fees designed to make you debt free in 12-36 months.