Mike Kraan

Director Europe , Middle East and Africa at Seagate Technology Sales Operations Account management

Amsterdam, North Holland, Netherlands

About

Responsible for analyzing customer demand patterns, future trends, market competition, and company product mix and revenue strategies in making recommendations to optimize product supply. Maintain a complete knowledge and understanding of key customer's forecasting, sales ' revenue plans and manufacturing/material management. Typical duties: Conducts ongoing analysis and interpretation of customer consumption and fulfillment adjustments to determine trended future requirements. Act as primary source to the customer in the consolidation of product fulfillment and communicating changes/alternatives to the customer. Identifies and negotiates constraints in production capabilities regarding configuration, material, and technical issues. Based on knowledge of internal product and revenue strategies, interacts with Seagate internal sales force to achieve a balanced strategy in fulfilling customer delivery requirements. Manages the pilot/risk build and new product transition to ensure product fulfillment meets customer delivery requirements. Provides strategic leadership and management to a multi-function organization in a complex, integrated single function. Specialties: Participates with other senior managers to establish strategic plans and objectives. . Works on complex issues where analysis of situations or data requires an in-depth knowledge of the company. Regularly interacts with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management Typically directs and controls activities of a broad functional area through several department managers within the company.

Experience

  • Director Sales Operations Europe, Middle East and Africa at Seagate Technology
    Jan 2000 - Present · 26 yrs 6 mos

  • Manager Strategic Accounts at Sales Operations/ Business Managment
    Jan 1995 - Jan 2000 · 5 yrs 1 mo

  • Seagate Technology (3 yrs 1 mo)
    • Manager Customer Service
      Jan 1993 - Jan 1995 · 2 yrs 1 mo

    • Manager Order Management
      Jan 1992 - Jan 1993 · 1 yr 1 mo