Mike Hong

Global Customer Revenue Operations & Strategy Manager, Implementation at Rippling

New York City Metropolitan Area

About

Revenue Operations and GTM leader with experience owning sales compensation, forecasting, CRM-driven performance reporting, and operating cadence across high-growth teams. I operate at the intersection of Sales and Finance, turning complex data into clear pipeline standards, aligned incentives, and operating rhythms that help teams forecast accurately and consistently hit revenue targets.

Experience

  • Global Customer Revenue Operations & Strategy Manager, Implementation at Rippling
    Jun 2026 - Present · 2 mos

  • Revenue Operations & Strategy Lead, GTM Finance at Paxos
    Jul 2024 - May 2026 · 1 yr 11 mos

    Lead GTM strategy, Revenue Operations, and Strategic Finance for the Growth organization, partnering with Sales, Marketing, and executive leadership on revenue forecasting, compensation design, and operating cadence. Developed GTM performance reporting and dashboards (pipeline, win rate, time to close, activation, realization) to support weekly pipeline reviews, forecast calls, executive decision making, and enforce pipeline hygiene and forecast discipline. Design and operationalize multi quarter sales compensation and quota frameworks, aligning metrics, ramps, floors and payout mechanics to company level ARR and realization goals across GTM teams. Own GTM revenue and market cap forecasts, combining Salesforce pipeline data, product realization metrics, and financial models to drive annual planning and quarterly target setting. Serve as the primary finance and operations partner to Growth and Marketing, owning GTM budgets, headcount and capacity modeling, and deal level economics to guide investment decisions and trade offs. Lead deal modeling / deal desk support for strategic opportunities, building ROI based models that balance margin, competitiveness, and long term account value.

  • Maven Clinic ()
    • Manager, FP&A & Revenue Operations
      Oct 2022 - Jul 2024 · 1 yr 10 mos

      Defined retention and renewal strategy for Account Management by building segment-level targets, incorporating customer health signals, and identifying at-risk accounts to improve net revenue retention Owned forecasting and performance analysis across new product launches and customer segments, supporting retention, expansion, and long-term revenue growth Built operating models, forecasts, and investor materials in partnership with executives to support Maven’s fundraises and path to becoming the first U.S. women’s and family health unicorn

    • FP&A Associate
      Aug 2020 - Sep 2022 · 2 yrs 2 mos

  • TheMuse.com (2 yrs 6 mos)
    • Senior Financial Analyst
      Feb 2019 - Aug 2020 · 1 yr 7 mos

      Built the company operating model for bi-annual budgeting and cash forecasting Partnered with Sales leadership to introduce new pricing and packaging that improved gross margin and increased sales velocity

    • Financial Analyst, FP&A
      Mar 2018 - Jan 2019 · 11 mos

  • Investment Banking Analyst at Seale & Associates, Inc.
    Jun 2016 - Feb 2018 · 1 yr 9 mos

    Executed buy/sell‑side M&A and debt/equity financings; prepared valuation analyses and marketing materials