Bavaria, Germany
https://MikeDietrichDE.com
Leading a global Oracle subject matter expert team for Database Upgrades, Migrations, Cloud Migrations and Patching and a group of skilled developers for CPAT, CMA and O2O. We assist customers all over the world in critical and complex projects. Delivering seminars, online, remotely and in-person globally. Blogging on a regular basis. Product management for everything around Oracle database upgrades, migrations, cloud, patching and the right tools to use.
Technical presales engineer responsible for Oracle Database Upgrades, Migrations, Patching, High Availability, Data Guard, Competitors, internal and external workshops, marketing activities, interlink to Oracle Support and IT
Managing a Mission Critical Support subject matter expert team. Firefighting in highly escalated situations. Escalation Management. People Management. Responsibility for Support education and training planning. Hiring.