Greater Houston
Mike Wessels is an award-winning professional writer/consultant offering over 27 years of experience. Self-starter with a proven track record demonstrating strong project management, organization, and communication skills with the ability to follow through with multiple projects from inception to completion in a fast-paced team environment. I’m not seeking employment elsewhere at this time. Visit Mike at mikewessels.com.
Edited, wrote, and developed user training manuals, PowerPoint presentations, and process procedures for corporate university training department for pipeline software and automation solutions. User training manuals are created and maintained using a single source documentation software (Madcap Flare). Assisted department director, instructional designers, and multimedia specialist with writing, editing, and user interaction expertise for client-related training and design documents. Adhered to ISO and corporate standards across several mediums.
Edited, wrote, and developed user training manuals for corporate university training department for pipeline software and automation solutions using single source documentation software (Madcap Flare). Developed technical documentation by interviewing engineering SMEs, product designers, and stakeholders via email, video/audio conferencing, and phone. Assisted department director and instructional designer with all types of client-related training and design documents. Adhered to ISO and corporate standards across several mediums.
Developed, wrote, edited, and revised user manuals, site operating procedures (SOPs), release notes, product catalogs, and training guides for remote automation solutions. Developed technical documentation by interviewing engineering SMEs, product designers, and stakeholders via email, video/audio conferencing, and phone. Assisted project managers and sales personnel with all types of client-related documents. Adhered to ISO and corporate standards across several mediums.
Developed, edited, and revised site operating procedures (SOPs), competency assessments, and training guides for offshore and onshore clients. Developed technical documentation by interviewing engineering SMEs, product designers, and stakeholders via email, video/audio conferencing, and phone. Assisted project managers and sales personnel with proposals. Developed cost estimates with analysis for RFPs, RFQs, and RFIs. Adhered to ISO and corporate standards across several mediums.
Designed templates, wrote, and edited technical manuals in ISO-compliant marine propulsion manufacturing facility by observing production and interviewing SMEs in engineering and on the shop floor. Wrote and updated documentation for fabrication, machining, assembly, and testing. Documents included standard operating procedures (SOPs), policies, work instructions, and test protocols maintained in a quality management system (QMS) in SharePoint. Wrote and edited flow charts in Visio. Edited and manipulated illustrations in PhotoShop.
Designed templates and documentation for better user experience and accessibility in the field. Designed and developed documentation and training collateral using ADDIE, Bloom's taxonomy, and other adult learning paradigms for client ILT, WBT, CBT classrooms. As substitute corporate trainer, taught 10 client classrooms generating revenue of over $100,000 in six months. Team lead/mentor of 2 technical writers and a graphic designer.