Greater Toronto Area, Canada
As a Partner at Branch Office Services, I work with a team of experts in document production, eDiscovery, scanning, and coding. We work with a wide variety of professional services firms, specializing in supporting law firms, consultants, chartered accountants, and other organizations that rely on high-quality, secure, and timely document services. With over 20 years of experience in the document outsourcing industry, I have a strong track record of driving new business opportunities, building long-term client relationships, and delivering exceptional customer service. Our mission is to help our clients achieve their goals by providing them with innovative, efficient, and cost-effective document solutions.
Branch OS has offices in Toronto, Mississauga and Ottawa working with a wide variety of professional services firms with a keen specialization supporting law firms, consultants, chartered accountants and professional services organizations. We are specialists in document production with subject matter expertise in litigation documents, eDiscovery, high volume scanning, back-file conversion and wide format output. We operate secure 24/7 document production centres in the downtown cores of Toronto, Mississauga & Ottawa as well as provide on-site services to be performed at our client's office/facility.
Selling outsourcing services to C-level contacts within Fortune 500 accounts. IKON delivers turnkey solutions to expertly manage services that are essential but considered non-core to our clients business. We also provide trained full-time specialists who work at our clients office and are further supported by a robust operational infrastructure. Strictly a "hunter" assignment with responsibility for new business development. Upon execution of agreement and successful implementation of services / equipment, on-going management of a new account is transitioned to Strategic Account Executive working in a "farmer" role.
Sell outsourced services solutions to a wide variety of vertical markets including law firms, large retail, consumer packaged goods, manufacturing and hi-tech. Solutions generally turn key with labour, equipment and services. Responsible for initiating client contact, current state analysis, solution development & presentation, contract signing and managing accounts for the duration of the contract, generally between 3 and 5 years.
SmartPrint is a Managed Print Service Provider. Responsible for driving net new business with both new and existing client base. Primary focus on the Professional Services vertical market including legal and financial services.
Privately held Canadian outsourcing provider employing 650+ employees supporting 80+ client locations providing management of outsourced services related to document and support services including print, mailroom copy, scan and courier. Part of the Senior Management team managing the sales team and leading on larger complex client engagements. Active participant in developing & executing on overall company strategy to position the organization favorably amongst competitors. Responsible for direct management of Account Managers as well as individually responsible for driving new business opportunities through improved existing client relationships and net new direct sales opportunities. Act as primary for all RFP responses.
Ricoh acquired IKON and the role remained mostly unchanged with the exception that as an equipment manufacturer, there was an increased focus on driving new hardware placements.