Mike Kuhlmann

Senior CX Service Quality Specialist

Greater Bremen Area

About

Experience

  • TUI (14 yrs 5 mos)
    • Senior CX Service Quality Specialist at TUI Airlines
      Apr 2026 - Present · 4 mos

    • Manager 3rd Party Flight Operation - Package & Groups
      Feb 2018 - Apr 2026 · 8 yrs 3 mos

    • Head of Operations Management
      Nov 2016 - Jan 2018 · 1 yr 3 mos

  • British Airways (11 yrs 7 mos)
    • Workforce Manager
      Jul 2006 - Feb 2012 · 5 yrs 8 mos

    • Deputy Team Leader British Airways Customer Relations & Baggage Claims
      Jul 2003 - Jun 2006 · 3 yrs

    • Deputy Team Leader American Express Membership Travel Service
      May 2002 - Jun 2003 · 1 yr 2 mos

  • Apprenticeship / kaufmännische Ausbildung zum Industriekaufmann at Glamox Aqua Signal Corporation
    Aug 1998 - Jul 2000 · 2 yrs