Boerne, Texas, United States
15+ years of experience planning, scheduling, implementation and coordination of quality built homes/structures. Multiple awards for customer service, cycle time, vender accountability and PONC.
Manager, independently responsible for overseeing a team of various Target Solutions team members and contractors to complete numerous restoration projects including commercial site recovery and clean up, disaster response, private home restoration commonly including water, fire, and mold. Coordinate after hours emergency services as directed, including board-ups, water damage, fire and smoke damage and vandalism. Efficiently learned estimating software and communication tools. Established and maintained relationships with appropriate contractors and sub-contractors to complete necessary tasks outside the scope of Target Solutions team members. Sought out, interviewed, hired, and trained members of my team for project management. Trained new project managers throughout their orientation process to make them successful project managers with Target Solutions. Developed and maintained schedules, staffing and budgets for assigned projects. Identified opportunities for improvement or mitigation and proposed targeted solutions for resolution. Attention to detail and confidentiality of information and property.
Manage assigned construction projects to develop a quality project that is completed on time and within budget. Identify, maintain, and effectively manage subcontractors. Ensure assigned work site complies with safety program and other regulatory requirements. Proactively communicate any construction, customer service or safety issues to supervisors with suggestions for resolution. Actively listen to customer concerns regarding pre- or post- construction fears with recommendations for solution. Ensure assigned community is in proper order and appealing to the customer. Maintain accurate production schedules. Work closely with scheduling personnel to ensure proper communication with subcontractors and suppliers to maintain timeliness of product. Training and ongoing resource for field manager new hires.
Manage the construction and completion of homes within a timely manner. Schedule contractors throughout development. Perform quality evaluation of home specifications. Foster safe and sanitary working conditions by enforcing safe work habits and maintaining OSHA and state regulations. Complete checklists and audits that aid in building process quality. Provide exceptional homeowner satisfaction through effective management of resources and ongoing communication. Hold contractors responsible for daily cleanliness. Conduct detailed inspections after each trade has completed its tasks and before any work is authorized for payment. Walk each completed home with homeowner to ensure completion, cleanliness, and expectations. Homeowner orientation and walkthrough. Area construction manager relief duties. Training and ongoing resource for superintendent new hires and assistants. Experience Builder MT Training. Production building
Manage Quality Control Department and the QC Inspectors. Maintain all documentation and update and rewrite as necessary including quality control plans, pandemic influenza plans, emergency disaster and relief plans, safety planning. Maintain daily documentation of work progress. Organize and lead meetings between subcontractors and the Department of Public Works