Wollaston, England, United Kingdom
With a career spanning over two decades, my expertise lies in delivering high-impact Business Enterprise solutions, particularly for MVNO partners. At BT Group, we've successfully launched new technologies such as 5G and VoWiFi, enhancing our B2B and B2C client offerings. My approach integrates strong leadership with effective teamwork, ensuring that projects transition from conception to live environments seamlessly. My leadership style is characterized by a proactive engagement with stakeholders and a commitment to operational excellence. This has been instrumental in driving business change and transformation, with a focus on process and technology improvements. At the core of my professional ethos is a strategic focus on risk management and a dedication to delivering results that exceed expectations.
Senior Technical Project Manager delivering Business Enterprise solutions for MVNO partners Responsible for the end-to-end delivery and launch of new MVNO solutions for B2B and B2C clients, incorporating all mobile technologies including 5G, VoLTe, VoWiFi and IMS solutions to existing and new MVNO partners.
Having gained a wealth of experience working for a number of employers across a range of different industry sectors, I started my own Consultancy and Interim Management business, offering Interim Management solutions to organisations looking to undertake business change initiatives Services offered include general Business & Management Consulting, Technical (IT) Consultancy, Interim Management and Project Management.
Technical Project Manager on a £30M+ change programme to roll out new EE and 4G network and superfast services, specifically delivering consumer propositions to support the launch of the new brand ‘EE’ within the UK Responsible for the delivery of a 4G Mobile Broadband PAYG (Pay As You Go) project, incorporating business and technical change of impacted systems
Provided interim consultancy to determine and document the current status of a high profile (stalled) project within the Group Aftersales Division Formally initiated project, set-up PMO functions for Communications, Stakeholder Management, Risk & Issue reporting and Project Filing Produced a detailed project plan & full documentation for the design, set-up and transition of an ‘in-house’ call centre including all associated components (people, process & technology) Developed a schedule for the ongoing activity required to ensure commencement of a high quality service in line with the project briefing Initial brief completed on-time, within budget and handed over to internal management and delivery team
Provided interim consultancy and review of a previously ‘stalled’ £18M project involving the transfer of services from the NHS and also the disaggregation of services between two Local Authorities for Adults with Learning Disabilities Identified efficiency savings in the region of £1.2M Prepared Business Case and Project Plan for the comprehensive review of outsourced services and the re-tendering of 3rd party supplier contracts Stakeholder management across multi-disciplinary teams and coordinated the completion of identified tasks against the budget and the plan Identification and management of risks Proposed changes and efficiency improvements to existing internal processes Project brief completed on-time, within budget and handed over to internal delivery team