Miikka Aho

Service Leader | Growth Maker | Advisor | Speaker

Helsinki, Uusimaa, Finland

About

I am a service business leader with passion to build a collaborative, innovate, positive and customer-growth driven culture together with great people. I'm happy to take active role in helping you, people and organizations to make positive impact on customer and business value. #General management, #Change management, #Sales and marketing, #Project management, #Service Management, #Product Management, #Demand Generation, #Sales Productivity, #Business Development, #Service Design, #Service Innovation, #Business Strategy, #People Development, #Customer Experience, #Restructuring, #Turnaround, #Production footprint, #Outsourcing, #Operation Excellence, #SAP, #Enterprise Resource Planning, #Salesforce.com, #Industrial Internet, #digital customer experience

Experience

  • ABB (Full-time · 5 yrs 10 mos)
    • Global Business Line Manager - Low Voltage Drives - Motion Service Division
      Aug 2025 - Present · 11 mos

      Leading Low Voltage Drives Service business and global operations: Strategic direction and execution Service innovation management and M&A Service portfolio, products and solutions Service delivery system, lifecycle management, installed base and analytics Service performance management Global footprint and investment decisions Full P&L responsibility €$ 9 digit

    • Global Operations Manager (ad interim), Motion Service Division
      Aug 2025 - Dec 2025 · 5 mos

    • Global Head of Customer Care & Support (ad interim), Motion Services
      Feb 2025 - Sep 2025 · 8 mos

      Leading the global service line Customer Care & Support at Motion Services Division. The global service line helps end customers and partners maximize uptime and extend the life of motors, generators and drives around the world. Accountable for portfolio, division operations, division IS and SAP HANA program.

  • Member Of The Board Of Advisors at DroppX
    Jan 2021 - Jan 2022 · 1 yr 1 mo

    DroppX deliver your products in 1h or less. DroppX offers faster and fully trackable delivery options to companies customers. My job is to help the startup entrepreneurs with the company's growth strategy.

  • Liiketoimintajohtaja, Group Vice President at Viafin Service Oyj
    Apr 2020 - Sep 2020 · 6 mos

    Viafin Service is a trusted partner in industrial maintenance. Our local and high-quality services as well as deep customer knowledge ensure long-term customer relationships and genuine partnerships. • Responsible for growth and profitability of Project Business. Business volume €$ 8 digit • Responsible for group Customer Relationship Management • Core strategic task is to deliver sustainable profitable growth

  • Board Member at Viafin GAS Oy
    Apr 2020 - Sep 2020 · 6 mos

    Viafin GAS provides a wide range of natural gas and biogas services to all customer sectors. The company supplies equipment, installations, maintenance and repairs covering the entire life cycle of gas appliances.

  • Board Member at Merima
    Dec 2018 - Jun 2020 · 1 yr 7 mos

    Merima’s concept is working globally with shipyards and ship owners. Merima provide state-of-the-art turnkey interior solutions for cruise and passenger ships. Responsible for providing strategic support to the company and its management to achieve next level performance • Strategic goals and measures for the short and long term, and for monitoring and addressing deviations • Annual financial targets, taking into account owner expectations, and monitoring and addressing deviations • Analysis and monitoring of business risks and opportunities • Remuneration system and the remuneration of senior management • Strategic investment initiatives and supporting their preparation • Stakeholder issues (such as customer satisfaction, HR issues, etc.)