Hong Kong, Hong Kong SAR
Seasoned Program Manager with extensive expertise in Business Strategy, Product Management and Project Management specializing in driving high-impact strategic initiatives and leading transformative projects within the Information Technology sector. Proven track record in strategic planning, program execution, product lifecycle management, process reengineering, and technology adoption to deliver measurable business value. Adept at aligning cross-functional teams and stakeholders to accelerate innovation, optimize operations, and achieve organizational goals. Passionate about leveraging technology and best practices to enable scalable growth and digital transformation.
• Managed a portfolio of Technology products in Payments, Retail, Advertisement & Content Management domain with supporting features like Coupons, Loyalty Points, Cashback and Stored Value Cards. • Produced product requirement documents (PRD) including wireframe, user stories and metrics that inform the success of product design. • Defined, monitored and analyzed product metrics and defined solutions to continuously improve the product. • Developed, enhanced and supported standardization of data reports, automated dashboards and self-service reporting tools to empower the C-suite, Business Development and Operations teams to conduct self-service data analysis.
• Act as a liaison between Clients, Design, Software, Hardware and Production teams. • Assist the Product team to develop a new Product in the Energy Utility industry by conducting client interviews. • Manage and Deliver multiple system enhancement and B2B cross functional projects in HVAC industry across numerous Agile sprints in Internet of Things domain. • Educate, implement and support the establishment of Agile methodology across the organization. • Carry out analysis and gathered Business Requirements from project stakeholders and convert Business Requirements into System Requirements for the Development of the System functionalities as per client expectations.
• Perform strategic performance evaluation for Technology department, including KPI setting, monitoring, and gap analysis etc. • Work with other functions and external consultants to support the implementation of strategic initiative for technological platforms in Fashion industry. • Technical Knowledge management, manage database and professional service vendor to make sure each department gets knowledge support for the tasks assigned. • Perform regular Market Research for Augmented Reality and Artificial Intelligence applications in fashion industry, synthesizing findings and recommendations in internal and external corporate presentations for having a Market Edge over the competitor technological services. • Analyze Operational needs and gather Business Requirements from project stakeholders and then convert Business Requirements into System Requirements for the Development of the System functionalities as per client expectations. • Elicit, visualize through prototypes and validate user requirements and work out technological solutions with proper documentation in user requirement specifications. • Lead the User Acceptance Test (UAT), formulate test plan and test cases, and perform defects analysis and maintenance. • As a Project Manager act as a key liaison between users, IT team and vendors throughout the project implementation process. • Follow up project tasks in accordance to project timeline, and report progress to the project stakeholders. • Provide support and training to all Project Stakeholders.
• Develop a Strategic Plan for a technological platform in the Fashion industry using Augmented Reality and Artificial Intelligence which will be used for better user accessibility to the Fabric and Style collection. • Assist the Sales Manager to develop Marketing Strategy plans both for online and offline mediums. • Conduct Market Research in the Fashion Industry though Industry Journals and field visits to understand current market situation and possible growth opportunities for the new technological platforms that were under development. • Undertake discussions with Technology Partners in Hong Kong and China to build and develop strategic partnerships. • Manage multiple vendors in Technology development of the fashion platforms as a Scrum of Scrum using Agile Methodology.
• Conduct a Market Research study to understand the current situation and potential growth of the Semiconductor industry in China through Published Journals and Factory visits. • Conduct a study of the influence of Taiwan Semiconductor industry on the transformation in the China IC Market. • Identify opportunities for growth in the China Market through Market Research and formulate a Strategy to utilize and build on these opportunities.
• Worked with Project Leads and Subject Matter Experts to strategically plan and develop processes such as Requirement gathering, Requirement prioritization, SLA planning, Iteration planning, System Design and Effort estimations for Projects spreading across geographies in India and US. • Used Agile Methodology to drive a multi-million dollar software integration and automation project by taking the responsibility of Scrum Master to assist the Development and Test teams spread across geographies in India and US to deliver the Software in committed timelines. • Led a 4-members Business Analyst team to analyze workforce Management software and automate the complete system using Artificial Intelligence to help the client save 180-man hours per day. • Developed Prototypes, to assist the clients understand and visualize the product at the start of the development lifecycle to mitigate any development errors later and to verify the clients expectations early on.