Miguel Velasquez

Technician

Panama City, Panamá, Panama

About

Experience

  • Técnico at GridPoint
    Jun 2024 - Present · 2 yrs 2 mos

    I was responsible for checking the status of units through thermostats and devices, making temperature changes if business policies allowed, replacing damaged devices, and trying to troubleshoot to see if I could restore them.

  • Especialista en soporte técnico at ADT
    Jan 2023 - Jan 2024 · 1 yr 1 mo

    I was responsible for maintaining security in people's homes, scheduling technical visits, troubleshooting to check if the devices were working well, driving with more than 500 devices, motion sensors, keypads, broken glass sensors, sound sensors, CO2 sensors, proximity sensors, cameras, gateways and many more. Handle account information, payments up to a certain limit and also share with customers who wanted to buy the product.

  • Concierge at JW marriot
    Oct 2022 - Dec 2022 · 3 mos

    Customer service, keeping apartment keys, parcel, merchandise and handling accounts, check-ins and also keeping the workplace quiet.