Copenhagen, Capital Region of Denmark, Denmark
As a Global Account Director at Orange Business, I drive growth by securing new business and fostering innovation aligned with our customers' strategic goals. I build strong relationships with key stakeholders and develop account plans that convert vision into revenue. With expertise in next-generation connectivity, cloud solutions, and cybersecurity, I’m passionate about helping organizations navigate their digital journeys.
As a Global Account Director at Orange Business, I focus on driving growth through new business development and fostering strong relationships with key stakeholders. My role involves crafting innovative strategic visions that align with our customers' business imperatives and developing detailed account plans to map out revenue opportunities. I leverage Orange Business's expertise in next-generation connectivity, cloud solutions, and cybersecurity to provide valuable insights on market trends and competitor activity. Committed to delivering exciting projects in data, AI, IoT, and digital workspaces, I aim to position our clients for success in an ever-evolving digital landscape on the Nordic Market.
As a Client Success Manager, I oversee a diverse client portfolio across various industries and regions, ensuring satisfaction and retention with our GDPR-compliant IT security solutions. I also drive new sales opportunities, cross-selling, and upselling services. I extend my focus to public institutions, including municipalities and educational establishments. In this dynamic role, I continuously expand my technical expertise to stay updated on our latest offerings. I lead customer lead generation with a third-party marketing agency, ensuring a consistent flow of opportunities. Collaborating with a multinational cross-functional team, including Legal, Product Development, Compliance, Marketing, and other departments, we achieve collective objectives. I'm dedicated to fostering strong, lasting client relationships while advancing the company's interests. My role reflects my commitment to excellence in helping clients meet their IT security goals.
We develop, operate and sell IT security solutions that are GDPR-compliant and make (working) life safer and better. Among many others, my daily tasks included a creation of sales dialogues and booking appointments for potential new B2B customers as well as Public institutions, including municipalities, schools, further education institutions and Ministries over the phone, holding sales meetings / presentations (via Teams or Zoom). Prepared offers and contracts in Sales force, follow-ups and closure of offers, Customer Retention, a daily dialogue and sparring with the team and the rest of the organization. Built strong relations with customers and partners / distributors on the Scandinavian (Nordic) market. Reaching own and department's goals and budgets on monthly basis. The sales process involved a daily communication and collaboration with several stakeholders , incl. Legal department, product development, compliances.
Outreached sales through specific sales channels to new and existing customers domestically and internationally. Evaluated and created business profiles match-up for business leaders (C-levels, SVP, VP and boards of directors) among other customers from c25 (danish stock index 25 largest companies in Denmark). Introducing additional services like executive program, leadership program, board program.
Developed and maintained outreach sales booking for IT customers. Maintained cooperation with customers, in relation to work changes or changes in marketing set-up for the individual companies and initiative-taking sales. Customer proling, and building sales and marketing channels for newly acquired it-customers. Conducted introduction meetings and follow-through, with new and existing customers.
Elementary school teacher for children in the subjects of history, sports and geography.