Michelle Chen, MCR

Workplace Strategic Planner @ ServiceNow | MCR

San Francisco Bay Area

About

As a Strategic Planner at ServiceNow, I leverage my data analysis, market research, and statistics skills to create and implement optimal solutions for the company's global portfolio of offices and facilities. I have over 11 years of experience in the commercial real estate industry, working with leading firms such as Cushman & Wakefield and LinkedIn. I hold a Bachelor of Science in Business Administration and Decision Science from Carnegie Mellon University, as well as a Master of Corporate Real Estate (MCR) certification from CoreNet Global. I am also proficient in various business intelligence tools, such as Tableau, PowerBI, and Alteryx, and I have completed online courses in SQL and data science from LinkedIn and Coursera. I am passionate about finding innovative and sustainable ways to optimize the use of space and resources, and to enhance the employee experience and productivity.

Experience

  • Strategic Planner at ServiceNow
    Jan 2025 - Present · 1 yr 6 mos

  • Senior Real Estate Strategist at LinkedIn
    Apr 2022 - Nov 2024 · 2 yrs 8 mos

  • Manager, Location Strategy and Operations at Getaround
    Jan 2022 - Apr 2022 · 4 mos

  • Cushman & Wakefield (Full-time · 4 yrs 7 mos)
    • Senior Strategy Consultant
      Mar 2019 - Jan 2022 · 2 yrs 11 mos

    • Strategy Consultant
      Jul 2017 - Mar 2019 · 1 yr 9 mos

  • Research Analyst at Avison Young
    Aug 2015 - May 2017 · 1 yr 10 mos