Greater Melbourne Area
A seasoned senior human resources professional with broad and deep experience across HR Management, with particular expertise in leadership, business partnering, talent and performance management, organisational development, employee and industrial relations, recruitment, organisational change and design. Positive, persistent and outcome focused with excellent implementation skills, strong stakeholder management and a proven ability to positively impact corporate culture and act as a cohesive force for senior leadership groups.
Link Group is a market leading provider of technology-enabled administration solutions, with 4,300 employees working across 11 countries, and clients include some of Australia's largest superannuation funds and the world's largest corporations. Reporting into the Head of Learning & Organisational Development, the Talent Manager is responsible for company wide talent strategy development and implementation.
Superpartners is the largest superannuation service provider in Australia, with over 2000 employees providing services to 6.4 million members nationally. Reporting into the EGM People & Communications, the National Manager Talent & Performance plays an integral role within the Senior Leadership Group, leading an integrated portfolio of Talent, Performance and Organisational Capability functions, providing strategic consulting and tactical advice to the Executive Team and broader organisation. The role develops and implements a range of People strategies to build leadership and organisational capability. I was utilised frequently and broadly by the Executive and Senior Leadership team for advice, counsel and as a trusted advisor.
During this time, Superpartners began it's transformational change journey and experienced significant and unprecedented change at every level of the organisation as it continued to grow and evolve, in a constantly changing competitive and regulatory environment. Reporting into the EGM People & Communications, the National Manager, Human Resources leads a multi-disciplinary HR Team in the development and implementation of a range of people strategies and initiatives across the organisation. Contributing to the development and operationalisation of Superpartners' strategic People Plan including performance and engagement, organisational design, leadership, talent and organisational capability development, reward and recognition, enterprise bargaining, OH&S and organisational change initiatives. In this role I was sought out and significantly utilised across all areas of the business as a trusted advisor. Well respected and engaged by the CEO and Executive Team based on a combination of capability, courage to challenge the status quo and positively drive outcomes.
Reporting into the EGM People and Organisational Development, the HR Business Partner provides strategic and operational coaching and advice to the Executive and their leadership teams across a diverse portfolio, including: Operations, Finance, IT, Risk, Audit, Legal, HR and Projects. A broad and generalist role, the HRBP identifies and implements HR strategies to enhance people management capability and employee engagement to ensure business objectives are met.
As the Team Manager Insurance & Claims, I was responsible for leading a team (approx. 17 direct reports) of I&C Officers and a small contact centre to deliver agreed service levels, productivity and quality targets for five industry superannuation funds. My specific mandate was to build employee engagement, leadership capability and break down silos within the team and across the function.