Michelle Wood

Student

Macomb, Oklahoma, United States

About

Experience

  • Customer Service Advisor at Sitel Corp
    May 2011 - Aug 2012 · 1 yr 4 mos

    for credit card accounts. Answered incoming calls from consumer accounts, and performed general account maintenance in a fast paced environment.

  • Marketing at Blue Buffalo
    Jun 2010 - Jan 2011 · 8 mos

    Sales Representative for Holistic dog food. Worked in local pet stores as a brand ambassador.

  • Process Manager at Liberty Tax Service
    Jan 2010 - Apr 2010 · 4 mos

    supervised up to six employees. Audited prepared tax forms for discrepancies, and transmitted them to home office. In charge of petty cash (paid employees and clients nightly). Organized and maintained a proper filing system for office paperwork. Filled in for preparing when short handed and worked directly with clients preparing tax forms. Handled dissatisfied clients, and daily inquiries about pending refunds.

  • Manager on duty at Calendar Club
    Sep 2009 - Jan 2010 · 5 mos

    Manager on Duty for calendar kiosk in mall for holiday season. Duties included counter sales, inventory, customer service, refunds and reports, time management of other employees, and in depth product knowledge of calendars and games.

  • Processing Manager at Liberty Tax Services
    2010 - 2010 · Less than a year