San Francisco Bay Area
• Program managed IT vendor services to ensure compliance • Coordinated ongoing solution and roadmap discussions between Kaiser and IT vendors • Created and analyzed metrics to measure program success and completion of the services • Supported regular cadence of weekly, monthly, and quarterly governance meetings, including preparing agendas, vetting topics and materials, documenting decisions, and ensuring needed follow-up
• Managed learning programs for a 1,500-person Marketing organization • Designed programs from initiation to launch, including managing resources, assets, agencies, and budget • Created instructor-led and on-demand learning modules such as e-learning programs, workshops, webinars, and podcasts • Worked with business leaders to identify and mitigate risks, resolve blockers, and communicate project status updates • Wrote project proposals, creative briefs, and statement of work documents
• Program managed go-to-market data center, security, and partner campaigns integrating corporate communications, web, channel, sales enablement, and demand generation functions • Managed email nurture campaigns, buyers journey assets, campaign creatives, and content • Forecasted milestones and completion dates • Monitored campaign performance and managed a cadence of reporting • Coordinated production of marketing campaign’s micro-sites and translation processes across EMEA and APJ regions with 6 localized languages • Launched the Juniper Networks Innovators Circle from inception through planning, resource acquisition, and execution • Project managed market research initiatives including Global Brand Perceptions Study
• Analyzed and maintained sales forecast • Presented forecast analysis at weekly meeting to senior executives, sales team, and marketing team • Researched, identified, and tracked inbound leads and provided sales conversion metrics