United States
A Business Development Officer within Field Mortgage, bringing 27 years of mortgage industry experience, including deep expertise with outside lenders. Known for bridging operations and field execution, she turns frontline insight into practical results. Since rejoining NFCU in 2019, Michelle has led workflow stabilization, strengthened partner relationships, and improved cycle times and member experience through accountable, risk-aware leadership.
Think of me as your NFCU concierge 💼 Members. Home loans. Questions. Solutions. I’ll take care of the details, get you connected to the right loan officer, and make the process seamless. One contact. One connection. One stop.