Michelle Keller

Senior Director, Human Resources at The NRP Group LLC

Cleveland, Ohio, United States

About

HR business leader with the ability to achieve results across multiple disciplines and drive business strategy in relationship driven environments. Diverse experience provides a unique perspective on strategically assessing a variety of HR processes, technology and change management needs to design holistic solutions that achieve desired results and impact business outcomes. Exceptional skill at identifying and engaging critical stakeholders to create collaboration and successful adoption.

Experience

  • The NRP Group LLC ()
    • Senior Director, Human Resources Manager
      Sep 2023 - Present · 2 yrs 11 mos

      Provide enterprise HR leadership and partner with executive and senior leadership to align people strategy with organizational growth to drive business outcomes. Manage a cross-functional team of HR professionals that includes HR Business Partners, HRIS Workday, and Payroll functions.

    • Director, HR Programs
      Oct 2021 - Present · 4 yrs 10 mos

      Drove development and implementation of enterprise HR programs to support business strategy through project planning, change management, communication, and measurement of program effectiveness. Assessed current and ongoing practices to attract, retain and foster the effectiveness and growth of A+ talent and achieve desired business results.

    • Human Resources Program Manager
      Feb 2021 - Oct 2021 · 9 mos

  • Keybank (9 yrs 4 mos)
    • VP, HR Program Manager
      Dec 2017 - Apr 2020 · 2 yrs 5 mos

    • Senior HR Business Partner
      Jan 2015 - Dec 2017 · 3 yrs

      Worked as an integral part of the leadership team for an assigned client group providing senior level coaching, consultation and support that contributed to the client strategy and business direction. Leveraged business and industry insights to manage the design, development and delivery of HR programs in concert with the goals of the business. Strategically assessed talent, compensation, performance and change management needs and aligned multiple HR levers to design holistic solutions that achieve desired results and impact business outcomes.

    • HR Busines Partner
      Dec 2013 - Jan 2015 · 1 yr 2 mos

      Worked as an integral part of the leadership team providing HR support that maximizes all aspects of people performance. Responsible for delivering the full range of HR services including the ongoing support of annual HR processes such as performance management, compensation, employee engagement, talent and succession planning. Regularly collaborated HR Partners and Centers of Excellence to identify and deliver solutions to support business leaders on critical decisions related to talent, compensation, recruiting and employee relations.

  • Independent Consultant at Golden Age Centers of Greater Cleveland
    Apr 2010 - Feb 2011 · 11 mos

    Partner with businesses to provide human resource services that will add value and improve processes.

  • Human Resources Generalist at Life Equity LLC
    Jan 2008 - Apr 2010 · 2 yrs 4 mos

  • Finance Analyst at Ernst & Young
    Apr 2007 - Dec 2007 · 9 mos

    Support National Tax Practice; manage finance data for three sub-service lines; includes monthly reports as well as daily ad hoc requests and outlook planning. Utilize Business Objects, Microsoft Excel, and Access.