Melbourne, Victoria, Australia
Provided customer service across multiple settings, including over the phone, at point of service, and on the shop floor. Managed cash handling responsibilities such as daily reconciliations and ensuring the secure handling of funds. Assisted with stock organisation and distribution, maintaining efficient inventory flow. Participated in regular safety and compliance training in accordance with OHS and WorkSafe regulatory requirements. Additionally, collaborated with a professional filming crew to produce a promotional video highlighting the team’s key skills, responsibilities, and contributions for an EOY presentation.
Volunteered for Member of Victorian Parliament, John Mullahy. Supported public communications and stakeholder relations through attendance at official functions and networking events. Advocated on community issues, liaising with senior organisational leaders to support effective resolution, including the Mayor of Monash and other community leaders.