Central Luzon, Philippines
Determined, highly motivated, results driven, family and goal oriented, great in rapport building, extrovert, creative, proactive, passionate and God fearing
· One of the primary representatives of SM Supermalls · Ambassador of the SM corporate branding and professionalism · Over all in charge of efficient mall administration, mall operations, financial & business development · One who clearly communicates authority and leadership at the same time, able to balance this with a countenance that is welcoming & agreeable · Provides excellent customer service & accessibility · Conducts meetings (Affiliates’, Staff, Coordination, Agency, Financial Review & the like) · Representative of the Mall/ Branch during Operations Meeting held at the Head Office every month · Preparation & Presentation of reports, notes to financial statement, business plans, memos & other correspondences · Responsible for Mall Facts, Concept and Zoning of the Entire Mall, Target Market, Five-kilometer Radius Activities, Industry & Competitor Analysis · Accountable for Operations, Planning & Control, Safety & Security, Mall Incidents, Emergency Drills, Business Continuity Management & Plan Activation · Sales & Rentals, Leasing, contracts/ documents & correspondences with tenants · Tenant Relations o Negotiating Phase o Pre-Construction Phase o Construction o Pre-Opening/Operations Phase · Tenant Operations · Mall Rounds & Inspections · System Applications Program (SAP) Orientation · Building Administration, Maintenance & Permit Renewal · Mall Facilities & Utilities · Sanitation & Maintenance · Parking, Traffic & Perimeter Management · Marketing, Events & Crowd Management · 3Day Sale Procedure · LGU and Public Relations · Financials of the Mall · Mall Capital Budgeting and Profitability o CAPEX & OPEX o Projected Revenue/Income (Target Setting) o Controllable & Non-controllable Expenses o Comparative Analysis o Income-Generating Strategies
Directly reporting to Business Manager and Group Director Supervision of Sales Consultants and Agents Responsible for Performance Evaluation and Appraisal of Sales Personnels Ensures Sales Targets for the Month are being met Reviews Vehicle Sales Invoices/ Orders, Purchase Orders, Registrations and the like Ensures Quality Care/ Customer Service Responds to Sales Inquiries online and thru phone/ mobile on time Ensures that customer’s issues are dealt with in a very efficient manner, ensuring their expectations are being met and informing higher management of any concerns that may arise Primary contact person of Bank Managers and Sales Officers, Company Heads and the like (With regard Bank/ Company Purchase Orders and Fleet Accounts) Responsible for sending necessary reports to Dealer Principal as well as to Ford Group Philippines Responsible for Pre-Delivery Inspection, Inventory and Depletion of Units Aids Sales Consultants from time to time in closing deals Responsible of Training New Hires/ Employees Responsible for Marketing Activities, Offsite Displays and Fieldworks Representative of Branch/ Dealership during MANCOM Representative of Ford Tarlac during Monthly Monday Meetings at the LGC Head Office in Pampanga and during Trainings/ Seminars/ Meetings in Ford Philippines Head Office in Alabang Alternate Human Resource Coordinator Alternate Time Keeper
Primary contact of Employers and responsible for client satisfaction. Expected to consistently provide excellent customer service to accounts, represents Employers and job seekers needs and goals within the organization to ensure quality of service. Should build rapport and quality relationship with Employers to encourage repeat business opportunities. Posting of Job Ads Retrieval of resumes for clients matching their needs (Sourcing and paper screening) Proven ability to use expert knowledge of marketing and sales to deliver revenue growth and cultivate profitable relationships. Superb knowledge of business operations to consistently improve sales volume and revenue. Negotiates with employers to get new contracts and generate new partnerships to consistently grow revenue. Aware and in pursuit of opportunities for account growth. In depth understanding of company capabilities and services, and effectively communicates all offerings to Employers. Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue. Reviews all major deliverables to ensure quality standards and client expectations are met. Ensures that client employers are dealt with in an efficient manner, informing the Account Supervisor or Sales Director of any problems that may arise. Communicates the client's goals and represents the client's interests to the company. Reports to the Supervisor, providing regular input on all account activity, including status and call reports on a daily basis Responsible for admin works after office
-Reports directly to Business Development Manager- New Business Intermediary -Generates/expands sales revenues thru new business acquisition & manages the accounts to ensure customer retention -Achieves the ANNUAL SALES TARGET -Implements UNDERWRITING & ACTURIAL guidelines & other company policies -Designs & implements new business sales strategies for each account -Implements broker/agent relationships & retention programs -Conducts brokers/agents and clients' healthcare needs analysis and provides solutions to them -Secures clients' written conformity to the terms and conditions of the healthcare agreement -Submits the summary of benefits and other internal documents necessary for the implementation of the agreed HEALTHCARE PROGRAM -Conducts benefits/limitations ROLL OUT to internal as well as external customers -Conducts MARKETING CAMPAIGN whenever necessary -Serves as a CONDUIT between the company & the brokers/agents -Oversees and coordinates with After sales on time DELIVERY OF PRIMARY & SECONDARY deliverables (e.g. ID's, contract etc.) -Recommends approval of fees, benefits & non-convertible cases needing business decision -Responds to brokers/agents' written or phone in inquiries on time -Performs other duties as may be assigned from time to time -Prepares reports to be submitted to the Business Development Manager & AVP -Prepares utilization report as required by broker/agent
Reports directly to GAM (Group Account Manager) Generates/expands sales revenues thru new business acquisition & repeat business Implements company policies Implements sales strategies Implements client relationships Conducts clients' needs analysis and provides solutions to them (Consultancy) Secures clients' signed conforme and other important documents needed Conducts MARKETING CAMPAIGN and SATURATION Serves as contact person of clients Responds to clients' written or phone-in inquiries on time Performs other duties as may be assigned from time to time Prepares reports to be submitted to the GAM and prepares summary of sales to clients as per request