Meise, Flemish Region, Belgium
Experienced Senior Client Advisor and Practice Leader with a demonstrated history of working in the financial services industry. Skilled in Sales, Insurance, Fleet Management, Claims Management and Automotive.
My tasks are: - production: green cards, attestations, Veridass-files ... ; - declarations to the insurance companies ( new accounts, strikes, renewels,... ); - present insurance analyses to clients; - margin management ( in cooperation with the Sales department ); - offer info sessions about Insurance products, rates, accidents,conventions between companies ( RDR, Art.45, Anti-theft measures,... ) to Consultants, Fleet Operators,... ; - back up for claims handling; - member of the Quality Team ( ISO Procedures, complaints,... ).
My tasks were: - claims handling for RCI Financial Services; - as an implant for Marsh Antwerp; - head of 2 people ( 1 claims handler and 1 production handler ); - direct communication with clients of RCI, insurance companies, lawyers, experts,... ; - be at all time a person of contact for questions about Insurance; - helping the developping of the Interface between the system of Marsh and RCI.