About
Our team at ExCeL London Hospitality, Levy UK + Ireland, under my leadership as Director of Operations, has transformed guest experiences at ExCeL London. We're known for operational excellence, consistently exceeding guest satisfaction benchmarks, and enhancing services. I am always committed to elevating industry standards, and at ExCeL, the mission to innovate in hospitality aligns perfectly with my passion for service excellence. Together, we're setting new precedents for success in the hospitality sector, leveraging my expertise to create memorable moments for every guest.
Experience
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Levy UK + Ireland (ExCeL London, UK)
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Director Of Operations - ExCeL London Hospitality
Jul 2019 - Present · 7 yrs 1 mo
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Director of Conference & Events - ExCeL London Hospitality
Feb 2018 - Jul 2019 · 1 yr 6 mos
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Grosvenor House, A JW Marriott Hotel (London Area, United Kingdom)
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Operations Manager - Conference and Banqueting Department
Mar 2014 - Feb 2018 · 4 yrs
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Assistant Operations Manager - Conference and Banqueting Department
Jun 2012 - Mar 2014 · 1 yr 10 mos
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Food and Beverage Manager at Hotel Bristol, a Luxury Collection Hotel
May 2011 - Jun 2012 · 1 yr 2 mos
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Assistant Food and Beverage Outlets Manager at Grosvenor House, A JW Marriott Hotel
Nov 2009 - May 2011 · 1 yr 7 mos